State Grid Zhuzhou Power Supply Company: Digitalization helps "village power co -governance, co

Zhuzhou News Network, June 14 (Correspondent Wu Shan) "It is really convenient to do electricity now, as long as you move your fingers to handle it!" On June 13, Mr. Xiao, located in Shanshui International District, Lujing District The company's Shengshi Road Power Supply Service Station Consultation How to apply for a new charging pile business, under the guidance of the staff, it took less than 5 minutes to solve the matter of running an electricity.

The power supply personnel notified the charging pile report process in detail, and introduced Mr. Xiao to Mr. Xiao's WeChat public account. The public account handles the power, the integration of the docking, and the integration of the business can quickly and efficiently handle the business. Mr. Xiao took the psychology of trying and focused on the "village power co -governance" WeChat public account, and immediately entered his own telegram installation needs in the applet. The next day, Mr. Xiao called and praised it again and again: "Your service is really good, it is fast! In the morning, it will be installed in the morning in the afternoon.

"Social development, power first", in order to fully connect the demand for power supply, strengthen the service of the village (community) and the power supply station, grasp the entrance of key work matters, and change passive services to active services. State Grid Zhuzhou Power Supply Company uses WeChat public account The service platform for the "village power co -governance, convenience service" service platform has been upgraded, and the service needs proposed by the user are transformed into an online work order. "Convenience service" project promotes in depth.

It is understood that the WeChat public account of "village power co -governance" was officially put into use in April 2022. Users can use the "village power co -governance, convenience service" module of the Zhuzhou things, or pay attention to the "village power co -governance" WeChat If the public account enters the service platform, you can get services such as all kinds of electricity, repairs, comments, payment, calling electricians and other services. The demand collected on the platform will be transmitted to the internal system in the form of data penetration. The State Grid Zhuzhou Power Supply Company provides specific services. In order to facilitate users to inquire about the progress, the processing process and situation description will be fed back to the "village power co -governance". Convenience service public account.

By upgrading the "village power co -governance and convenience service" platform, the "last meter" of the "government -enterprise cooperation" power supply and convenience service in the village group has been effectively opened up, allowing rural power supply services Examination and approval "and other modes have greatly improved the convenience of users in rural areas. At the same time, the new service platform also realizes the functions of intelligent generation industry expansion, smart seat management and control work orders, accurate return analysis to help rural supply, digital twin -help village network diagnosis and upgrading, etc. Zhuzhou Electric's internal network service complements each other, and has established a complete digital Internet+power supply service system.

This year, State Grid Zhuzhou Power Supply Company vigorously implemented the "village power co -governance, convenience service" project, established a rural governance system of "township leadership, village group responsibility, and power supply support". (Community) Lishes to set up the convenience service point of "village power co -governance" to include five electricity tasks such as convenience services, reliable power supply, electricity protection network, power control, and scientific power consumption, and scientific power consumption. The various difficult coordination and difficult construction problems worked in the rural power supply office have been successfully resolved, providing customers with more in place power supply services, and providing strong support for building a happy new countryside.

Up to now, the public account of "village power co -governance and convenience services" has paid attention to the number of people in 2012, and 962 times acceptance of the business needs, and 960 items have been completed. The payment is about 34 times.

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