Huangshi Medical Insurance Service Center implemented "one window without difference"

The reporter learned from the Huangshi Medical Insurance Bureau yesterday that in order to comprehensively improve the service efficiency and service level of the medical insurance window, and to further facilitate the participation of the people's work, from July 4, Huangshi Medical Insurance Service Center broke the traditional model of the original business division window according to the business. , Integrate the original 11 business windows into 6 comprehensive windows, and set up 2 tidal windows. There is no difference to accept the needs of the insured personnel. Work goals.

According to the specific provisions of the 28 lists of the issues of government services throughout the country, combined with the actual work of Huangshi, the Municipal Medical Insurance Service Center sorted out 36 items such as "personal account extraction, long -term medical treatment for different places, outpatient medical reimbursement, outpatient chronic disease declaration" and other 36 items. After running business, and conducting pre -job training for relevant staff, the staff enables the staff to fully grasp the rules of all matters. After the comprehensive window is opened, although the number of service windows is adjusted from 11 to 6, the business volume of each service window effectively balances the efficiency of the service window, and the phenomenon of no congestion occurs. Since the opening of the comprehensive window for three days, the window has accepted a total of 217 business (excluding policy consulting and other items), with an average daily amount of 72 pieces.

The relevant person in charge of Huangshi Medical Insurance Service Center said that the next step will work hard to improve the comprehensive quality of staff, integrate the business business, and further improve the efficiency of medical insurance services, and serve the masses with more accurate, efficient and high -quality measures. (Reporter Li Yanfang)

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