The two departments regulate the credit card business to take effective measures to reduce the burden of customer interest and fees

Zhongxin Jingwei, July 7th. According to the website of the CBRC, the China Banking Regulatory Commission and the People's Bank of China issued the "Notice on Further Promoting the Standardous Healthy Development of Credit Card Business" on the 7th (hereinafter referred to as the "Notice"). The "Notice" proposes that under the premise of compliance and effective coverage risks in accordance with laws, banking financial institutions should scientifically and reasonably determine the level of credit card fees in accordance with the principles of marketization, effectively improve the quality of service, and continue to take effective measures to reduce the burden of customer interest and fees.

《通知》共八章，三十九条，包括强化信用卡业务经营管理、严格规范发卡营销行为、严格授信管理和风险管控、严格管控资金流向、全面加强信用卡分期业务规范管理、严格合作机构管理、 Strengthen the protection of the legitimate rights and interests of consumers, and strengthen the supervision and management of credit card business.

Regarding business management. The "Notice" put forward requirements from the five aspects: strategic management, performance assessment, asset quality management, behavioral management, and employee training. The banking financial institutions shall formulate a cautious and stable credit card development strategy. Establish a scientific and reasonable performance assessment index system and salary payment mechanism. Comprehensively and accurately reflect the asset risk situation in a timely manner. Implement the entire process supervision of important positions and key personnel business behavior, establish and improve the accountability and recording mechanism of violations of laws and regulations, effectively monitor, identify, early warning, and prevent illegal behavior of employees of credit card business, strengthen employee compliance training and consumption consumption Personal rights protection training.

Regarding card issuance. The "Notice" requires that the banking financial institutions shall not directly or indirectly use the number of card issuance, customer quantity, market share, or market ranking as a single or main assessment indicator. Strengthen the dynamic monitoring and management of sleep credit cards, and the number of long -term sleep credit cards with no customer active transactions for more than 18 consecutive months and the current overdraft balance and over -payment account for zero -time credit card accounts for the total number of cards for the institution. Except for credit cards of policy functions. The banking financial institution that exceeds this proportion shall not be added card. In the future, the CBRC will also dynamically reduce the ratio of long -term sleep credit card ratio, and constantly urge the industry to reduce the proportion of sleep cards to a lower level. In addition, the "Notice" also lists marketing prohibitions such as default checking consent and forced binding sales, and clearly stipulates that no personnel may engage in the institution's credit card issuance marketing activities without the unified qualifications of the banking financial institution.

Regarding credit management. The "Notice" requires banks to reasonably set up the total credit card credit limit of a single customer and incorporate unified management within all credit lines of the agency within the institution. When the credit approval and adjustment of the credit line, the customer shall be deducted from the credit card of the credit card of other institutions. Implement strict and prudent credit card letter dynamic management. To strengthen the management of credit card risk models, we must outsourcing risk model management responsibilities.

About credit card installment business. The "Notice" requires that the installment business shall set up an independent application, approval and other links in advance, and shall not be signed or bundled with other credit card business contracts (agreements). The balance of the funds that has been handled by the installment shall be processed again, except for the personalized installment repayment agreement specified in the regulatory regulations. Banking financial institutions shall clarify the minimum initial amount and maximum amount of the installment business. The staging business period must not exceed 5 years. If the customer really needs to apply for a installment repayment of the pre -borrowing cash business, the amount must not exceed RMB 50,000 or the equivalent value can be freely exchanged for currency, and the term shall not exceed 2 years.

Regarding the charge fee and information disclosure. The "Notice" requires that when the banking financial institutions set up credit card contracts with customers, they shall strictly fulfill the prompts or explanation of interest, compound interest, expenses, liquidated damages and other terms, and risk disclosure. Interest rate level. The "Notice" requires banking financial institutions to determine the level of credit card fee fees in accordance with the principles of marketization in accordance with the premise of regulations and effective coverage risks in accordance with the premise of regulations and effective coverage risks, effectively improve service quality efficiency, and continue to take effective measures to reduce the burden of customer interest and fees.

In response to the interest fees of installment business, the "Notice" specifically requires banking financial institutions to display all the interest fees, annualized interest rates and interest rate calculation methods of the installment business in the installment business contract (agreement) homepage in a clear way. When displaying the cost of using the installment of the installment business to the customer, the interest form should be adopted in a uniform, except for other forms such as handling fees, except for other provisions of laws and regulations. If a customer sets up the credit card installment business in advance, the banking financial institution shall be charged interest in accordance with the actual amount of funds and periods.

Safety about credit card transactions. The "Notice" requires the establishment and improvement of the monitoring and analysis and interception mechanisms of illegal funds transactions such as cash withdrawal, stealing, and illegal fund transactions and measures in accordance with the law. The receipt agency is required to accurately identify the transaction information according to law and complete the specified transaction information, and facilitate the card issuing bank to identify and judge the risk. It is required to formulate and improve the rules of cross -institutional payment business newspapers, and take necessary measures for institutions that have missed reports, misunderstandings, and forgery transaction information. Promote the transparency of transaction information, ensure the consistency and non -tampering of transaction information in paying the full chain, and maintain the security of credit card transactions.

Regarding external cooperation management. The "Notice" requires banking financial institutions to formulate clear access, exit standards and management approval procedures for cooperation institutions, and implement list management. The core business link of the credit card should be handled through the self -operated network platform to ensure that the relationship between the debt and the debt is clear and accurate. Set the concentration indicator of the bank's card issuance and credit balance through a single cooperation institution. Co -branded units that cooperate with joint credit cards should be non -financial institutions that provide customers with their main business services. The cooperation content is limited to joint -name units promotion and promotion and equity services related to its main business. About the protection of consumer rights and interests. The "Notice" requires banking financial institutions to establish a consumer rights protection review system and working mechanism. Fully disclose and strictly strictly strictly strictly strictly strictly strictly indicate the legal risks and legal responsibilities involved in credit cards. It is necessary to strictly publish the channels for complaints to customers, and equip resources such as sufficient positions according to the number of complaints. Strengthen customer data security management, collect customer information through the self -operated channels of the Bank, and shall not cooperate with institutions that process data processing illegal and violations. The banking financial institutions are required to implement the responsibility of the collection and management subject, strictly regulate the collection behavior, and shall not collect third parties who have nothing to do with debt, and uniformly publicly entrust relevant information such as the name and contact information of the collection of institutions on the official channels of the agency. (Zhongxin Jingwei APP)

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