Chengyang Story | Wang Wei- "It is a very happy thing to provide more and better services for r

Peninsula all media reporter Ge Mengjie

At 8 o'clock in the morning, Wang Wei arrived on time and started to review the newly ranked information that the grid members were touched the day before. After busy, she went to the property center of three communities to make a circle and asked if there was any help. This was the fixed work of Wang Wei every day after the job.

41 -year -old Wang Wei is a grid manager of Fuyuan Community, Xifu Town. Grid members management, visiting households, dispute mediation, information reconstruction, policy promotion ... She is busy with work, but she is happy. "Although sometimes tired, I feel very fulfilling. I like this feeling that people need. For me, it is a very happy thing to provide more and better services for residents." Wang Wei said Essence

Wang Wei has always been a very enthusiastic person. Before working at the community, she often participated in voluntary service activities organized by the community. Occasionally, she saw the community recruitment of grid specialists, so she reported her name without hesitation. After passing the preliminary study, training and examinations, in September 2021, she officially went to work in the community. With her enthusiasm, she wanted to contribute to community construction and do more things for residents.

Fuyuan Community is one of the urban communities in Xifu Town Street. It manages a total of 3,470 residents of Millennium International Village, Shengshi Meiyu, and Baobao Villa. It has a dense population and a large population. At the beginning of work, Wang Wei was unclear even if he went to the community to inspect in the community. "Especially the Millennium International Village Community is particularly large, there are more than a hundred buildings in the community. Although I have lived here for many years, they have never been completely transferred before." Wang Wei will go to the community a few times a day and be in her book. The position of each building is marked and familiar with it over and over again. Sometimes she inspected the community for three or four hours, and her legs became swollen and numb. "Touching it clearly is the first difficulty of doing this work. You must carry it, so you must persist again." Wang Wei said.

As a community's grid manager, Wang Wei's daily work is complicated and busy, but she is happy.

As a grid manager, Wang Wei needs to set up work tasks for the grid staff in the community and check their work carefully. However, because it is a urban community, most of the grid staff are property staff. They also have their own jobs to deal with them. Wang Wei understands their busyness and hard work. Essence "Everyone will be more motivated when doing things together. In the process of dealing with the problem, I will get better growth myself."

In early October 2021, the state called for the installation of the "National Anti -Fraud Center" APP, which was the biggest task received by Wang Wei after his work. Because many residents do not operate at their age, Wang Wei and the community grid members enter the household to guide residents to install. I thought everyone would cooperate very well, but the reality poured a pot of cold water to Wang Wei. "Although wearing work clothes and working permits, some residents still question our identity, speak very much, and some residents do not even open the door. At that time Several time to go to the door, to explain the benefits of installation software with the residents over and over again, and slowly gain their trust. "When communicating, you must have patience and sincerity, and think about the problem from his perspective. This is also the experience summarized through this work."

In the process of communicating with residents, the patience and sincere Wang Wei (left) won the trust and support of the residents.

Wang Wei also brought this job experience to daily work. As a grid member, patrol is one of her jobs. Every time she patrols, she can carefully check every problem, hidden safety hazards, etc. and record it. She can solve it as much as possible. During the patrol, she received a complaint from the resident. There is an old lady who is over 80 years old who often picks up some waste products and takes it home. It is a long time. Her home and corridor are filled with garbage, which affects other residents. foul smell. Wang Wei and his colleagues went to the door to persuade the elderly, but did not expect that she was very stubborn. After persuading, Wang Wei and colleagues could only clean up the garbage in the public area of ​​the corridor. Later, Wang Wei contacted the children of the elderly and asked them to help persuade. With the efforts of everyone, the old man finally agreed to clean up the garbage. "Fortunately, our efforts have good results. Seeing that everyone has a clean living environment, our hard work is worth it." Wang Wei said.

In ordinary posts, Wang Wei paid silently in this way, solving problems for residents, and doing his best to help the community needs help. With patience and carefulness, enthusiasm and true feelings, she pulled into the distance with the residents and won everyone's support and trust. "I feel that I understand and solve the problem through my own efforts, and let everyone feel that I am attentive, that is enough." Wang Wei said.

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