Why did your customers lose contact in the end?

You may often encounter such a scene during your work, and the very pleasant customers who have begun to talk about will soon wait until the contract is paid, and then talk about it, or some customers ask you some. The question, there is nothing wrong with you answered, but then you do n’t contact you anymore. What are these reasons? Today I will talk to you about the process of negotiating with customers.

Reason one, Bai Yan

Don't believe it. Many of them want to have white information now, posing as Party A's customers to talk about business, and then talk about the information you want, and you will disappear directly. I also encountered such customers at work, and I often chat very hot. It gives you an illusion that you have to sign a contract. As a result, the price is not the following, and then you don’t know where there is a problem. This situation is not its own problem. It is completely the other party just wants to be white. When encountering such a situation, we must distinguish it clearly. Whether the other party really cooperates or wants to stop the loss in time.

Reason 2, the price is too high

This is also a problem encountered by many companies, because the previous discussion is very good, and when talking about the price, the other party finds that your quotation should be higher than his expectations, so he simply does not contact The reality is too much, so that he cannot make compromises. If you encounter price reasons, it is recommended that the two parties still have to communicate clearly. There are more money, less money and less money, and everything can be discussed.

Reason three, attitude issues

When we talk about business, it is easy to add our own emotions. For example, the other party has been consulting some simple questions to make ourselves annoying, which causes it to be impatient. It is a bad attitude, and then the willingness to terminate cooperation. In this case, it is recommended to quickly restore emotions and explain to customers clearly. Even if you do n’t explain clearly, you must use euphemistically to make dialogue and repair the relationship.

Reason 4. You are a spare tire

No one is willing to do spare tires, but the reality is the case. After many bosses of Party A are more than three, they find that your comprehensive conditions are not the object he chose, so he gives up, or he is just thinking about it. Take you as a spare tire. At this time, we have to turn passive to active, and take the initiative to propose some conditions that are conducive to Party A and let Party A's heart move.

The above is the four reasons for the clients to summarize the customers who always love the customer. If you also encounter this situation, please leave a message in the comment area to talk about some hard -working negotiation careers.

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