Guowangyan Taihaiyang Power Supply Company: Active service to ensure the safety of summer electricity consumption in the enterprise

"Are there any problems with our company's electricity now? Is the power supply stable? Let's check the lines to see if there are any hidden power hazards that need to be rectified." We went to Haiyang Meifeng Machinery Co., Ltd. to actively help companies find hidden dangers, understand customer needs, optimize service quality and efficiency, and ensure the safety of enterprises in summer.

The staff is doing infrared temperature test work

After the summer, the production of electricity consumption of enterprises in our city has gradually increased. In order to ensure the safety and reliability of the summer electricity consumption in the enterprise, the National Net Yantaihai Yang Power Supply Company combined with the changes in the load of the power grid and established a special service team to match the production enterprises in the area in the area one by one. Carry out investigations to solve the demand for customer power consumption, and improve customer electricity satisfaction and experience.

"In the past, customers themselves did not consciously supply some problems. They were insufficient production voltage or problems with the factory line. They called us power supply staff. Lost. "The relevant person in charge of the marketing department of the National Net Yantaihaiyang City Power Supply Company said.

In response to this phenomenon, Guonet Yanyang City Power Supply Company held a special work conference to investigate insufficient work, discuss solutions, and ensure that the rectification of problems is in place. Formulate a special work plan, group groups according to the type of customer, organize marketing and maintenance personnel to set up a service team, ask employees to take the initiative to enter the customer, understand the customer's needs in advance, solve the problem of customer power in time, and minimize customer losses.

"Now the power supply company is regularly checked us to check the power consumption situation. If any requirements can be raised to them as soon as possible to help us solve it. I don't have to worry about the power supply supply. Thank you so much." Meifeng Machinery. The person in charge of the company said.

In recent years, the China Net Yanyang Power Supply Company has accelerated the establishment of a customer -centric modern service system, deepened the "Sunshine Industry Expansion" panoramic transparency model, and expanded the deep breadth of "online office, zero -certificate office, one chain office". Strengthen the supervision of industry expansion, loading, and fault reporting, further innovate and improve the service model, complete the full coverage of "brushing faces and electricity" and government information sharing, and realize the "face -to -face electricity", "zero certificate acceptance of the face of the face", "zero -license", "zero certificate acceptance" "Services, solidly promote the customer's power reduction links, time, and cost reduction, the compression industry expands the time to install electricity, build a multi -department joint operation mode, and continuously enhances the sense of power, happiness, and security of customers.

In the next step, Guowang Yanyang City Power Supply Company will strictly implement the policy requirements of "no proof cities" and "minimalist approval", strengthen key project tracking services and government -enterprise electricity sharing, and further simplify the administrative approval process of power access engineering. Resolutely do the three key links of "use the power, use good electricity, and power out", carry out special actions such as simplifying the transformation of electricity, serving the new and old kinetic energy conversion, and focusing on improving the level of "obtaining power".

(Correspondent Wang Yanlong Reporter Bao Minghua Photography Report)

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