In the second quarter, multiple insurance companies were named, and Ping An Life Life complained to the number of personal insurance companies

Sino -Singapore Jingwei September 28th Electric Banking Regulatory Commission website news. Recently, the Consumer Rights Protection Bureau of the China Banking Regulatory Commission issued the "Notice on the Insurance Consumption Complaint in the Second quarter of 2022", which notified the China Banking Regulatory Commission and its dispatched agencies to receive and accept it The transfer of insurance consumption complaints.

The report pointed out that the China Banking Regulatory Commission and its dispatched agencies received a total of 28,554 complaints in insurance consumption in the second quarter. Among them, 10051 cases involved in property insurance companies, accounting for 35.20%of the total complaints; 18,503 personal insurance companies, accounting for 64.80%of the total complaints. The number of complaints for PICC and insurance ranks first in the property insurance company. Ping An Life's complaint volume ranks first in the body insurance company.

Photo source: website of the Banking Insurance Regulatory Commission, the same below

The report shows that in the second quarter of 2022, the number of bits and bits of 100 million yuan in premiums in property insurance companies was 358 yuan/100 million yuan, and the number of 10,000 policy complaints was 0.36 per 10,000. The median number is 178 yuan/100 million yuan, the number of 10,000 policy complaints is 25 per 10,000, and the number of 10,000 complaints is 0.08 per thousand. Zhonghui Mutual Insurance's 100 million yuan premium complaints ranked first in property insurance companies.

The amount of policy complaints of Tennon Property & Casualty Insurance and Zhonghui Mutual Insurance ranks among the top two of the property insurance company. Fosun United Health's 100 million yuan premium complaints, 10,000 policy complaints, and 10,000 -person complaints ranks first.

The report stated that in the second quarter of 2022, the property insurance company involved 7,808 complaints of claims disputes, accounting for 77.68%of the total complaints of the property insurance company; 822 complaints for sales disputes, accounting for 8.18%.

Zhonghui Mutual Insurance, PICC Property & Casualty Insurance, and Zhongan Online Property & Casualty Insurance Calculating Disputes ranked among the top three property insurance companies. Sales disputes of PICC Property & Casualty Insurance and Ping An Insurance are ranked among the top two of the property insurance company.

In the second quarter of 2022, the property insurance company involved 4,324 complaints for motor vehicle insurance disputes, accounting for 43.02%of the total complaints of the property insurance company.

The notice also pointed out that in the second quarter of 2022, personal insurance companies involved 9,613 complaints for sales disputes, accounting for 51.95%of the total complaints of personal insurance companies; 5011 complaints for surrender disputes, accounting for 27.08%.

At the same time, in the second quarter of 2022, personal insurance companies involved 8101 complaints for ordinary life insurance disputes, accounting for 43.78%of the total complaints of personal insurance companies; 4,182 complaints for disease insurance disputes, accounting for 22.60%.

Ping An Life's ordinary life insurance disputes ranked first in personal insurance companies. Ping An Life Insurance and Xinhua Life Insurance Dispute Dispute Complaints ranked among the top two in the body insurance company.

In addition, Zhonghui's mutual insurance and Zhongan Online Property Casualty Insurance involved the new crown epidemic related insurance other insurance disputes such as other insurance disputes in other insurance disputes ranked among the top two of the property insurance company.

Specifically, the property insurance company involves the top 10 complaints of other insurance disputes such as the new crown epidemic isolation related insurance: 1,476 Zhonghui mutual insurance, accounting for 74.89%of the total amount of complaints of Zhonghui mutual insurance; Zhongan Online Online 513 property insurance, accounting for 52.78%; 68 PICC property insurance, accounting for 3.14%; Taikang Online Property & Casualty Insurance, accounting for 22.55%; 39 Sunshine Property & Casualty Insurance, accounting for 10.43%; Taiping Property & Casualty Insurance 37, 37, It accounted for 19.37%; the land property insurance was 36, accounting for 11.15%; 30 Ping An Property & Casualty Insurance, accounting for 4.83%; 22 Huatai Property & Casualty Insurance, accounting for 30.14%; Cathay Pacific Property Insurance, accounting for 25.30%.

(Zhongxin Jingwei APP)

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