Combined with case learning standards!Bank of Chengdu launched the theme publicity activity of "Financial Standards for Democratic Enterprises" theme
Author:Cover news Time:2022.09.27
In order to implement the "National Standardization Development Outline" and "Financial Standardization" Fourteenth Five -Year Plan "and enhance the awareness of financial standardization of financial practitioners and financial consumers, Bank of Chengdu actively carried out" finance during the "Quality Month" during the national "Quality Month" during September this year. Standards, the theme of the people's interest enterprises, the theme of the people, based on the outlets, mobilize online and offline, multi -channel and multi -channel publicity financial standards, so that the masses and enterprises to fully understand the development of my country's financial standards, and promote the "financial standards as private enterprises" publicity. Fall in practice.
Based on the outlet "main position" to guide merchants to learn standards
Since September, Bank of Chengdu has based on the service window of the customer, with the business hall as its main position, and the entire bank's outlets have rolled financial standard publicity videos through large -screen television and LCDs, etc. Propaganda of the theme activity of the Ministry of Enterprises. At the same time, there are conditions for outlets, financial consumers who actively proceed to handle business, and to enter the surrounding merchants to carry out financial standard knowledge promotion.
On September 8th, the Bank of Chengdu Ziyang Branch actively went deep into the merchants around the outlets and launched a zero -distance financial standard publicity. Considering that the merchants often come into contact with Renminbi banknotes, the staff of the Ziyang Branch combined with the needs of the merchants, focusing on explaining the financial standards of the "Not suitable for circulation of RMB banknotes" to make them correctly identify the inability to circulate due to lack of lack, paste, stitching, coating, deformation and other reasons. How to deal with RMB banknotes and how to deal with it regularly.
Carefully plan rich content online matrix promotion
In order to comprehensively promote the publicity activities of the "Financial Standard for the Ministry of Enterprises", since September this year, Chengdu Bank has carefully planned, enriched the content, gives full play to the radiation role of online positions, and actively uses Weibo, video public account, mobile banking, portal official website and WeChat banking Waiting for rich online methods, through a picture interpretation, small video, and standard original text, the public interpretation of "Inability to circulate RMB coins", "technical specifications for rural inclusive financial service point payment services", "financial institution environmental information disclosure guidelines "" Technical Specifications for Personal Financial Information Protection "and" Code for Code for Code for Classification of the Banking Industry "and other more than 20 financial standards to expand the audience of publicity.
Strengthen the training of employees and strengthen their own standard construction
In order to enhance the professional ability of employees and enhance employees' awareness of financial standards and publicity services, Bank of Chengdu actively organizes employees to participate in financial standards, and at the same time actively participate in the "self -service bank outlet service requirements" and "financial standardization" 14th Five -Year Plan "organized by the People's Bank of China. The study of online financial standards such as Development Planning further enhanced employees' standards and service awareness.
In recent years, Chengdu Bank has actively promoted its own standardization construction. Since 2019, Bank of Chengdu has continued to promote the standardization of business outlets throughout the bank in accordance with the national standards of the "Basic Requirements for Bank Business Outlets Service". , Institutionalization and standardized development, and continuously improve the standardized service capabilities of outlets.
Bank of Chengdu also actively participated in corporate leaders, combined with its own operating characteristics, formulated the "Chengdu Bank Business Outlet Service Standards", "Chengdu Bank Mobile Financial APP Service Standards" and "Chengdu Bank Online Banking Service Standards", and on corporate standard information The public service platform is released publicly to effectively fulfill social responsibility and promote the high -quality development of the regional economy.
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