SF: Apologically apologize!

On September 23, SF Group issued a statement saying that in response to the continuous hot search incident since September, the group attaches great importance to ordering the full -time team to check whether the existing relevant processes meet the expectations of customers. Social concerns caused by searching for deep apology. "

In response to the hot search incident of "men's delivery of fish dried in dry delivery" that occurred on the evening of September 22, SF said that after receiving abnormal feedback, the company started the investigation as soon as possible according to the process system. The incident is still under investigation. The preliminary investigation issued by SF Group is as follows:

On September 20, the customer went to our business station to send a business station. The delivery was dried in fish. The single number SF1154 ***** 7578 was sent to the packaging under the monitoring. At 11:45 on September 21, when the salesman was delivered, the client requested that the client requested it at the gatekeeper to collect it. At about 19:30 that night, the client said that the items were found in the door guard room. After receiving exception feedback, we started the survey as soon as possible according to the process system. It has basically excluded the abnormalities of the delivery and transportation links, and the incident is still under further investigation.

Data show that SF Holdings (002352) Express Logistics business revenue was 14.7 billion yuan in August, an increase of 10.47%year -on -year; business volume was 942 million, a year -on -year increase of 9.15%; single -ticket revenue was 15.61 yuan, a year -on -year increase of 1.23%.

Source: Global Times, Consul through train

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