Visit Wuhan Cinema: Different methods of buying tickets, and the same return and signing rules in the same time are different

[Source: Wuhan Headline]

Recently,#movie tickets cannot be refunded to the Tyrannosaurus clause#This topic rushed to Weibo hot search. According to the CCTV Financial Reporter from the Industry Association, due to the characteristic of the Chinese theater industry, it has not yet had a unified industry specification. The specifications of various theaters in various places are usually determined by the theaters and platforms, and the theaters have greater autonomy. In some areas, the provisions of non -refund of film tickets seem to have become an industry hidden rule.

Jiupai journalists visited Wuhan's theater and found that most theaters did not support the refund of offline ticket purchase. The online channels were almost all Wuhan theater supported the change. Nearly half of the theaters could refund the tickets, but the same movie theater was on different platforms. Retreatment rules will also be different.

[Most of the online purchase tickets support the change, near half can be refunded]

Jiupai journalists experienced on multiple third -party movie ticketing platforms that most of the 118 cinemas that available tickets for Wuhan Online supported the re -signing and nearly half of the theaters supporting the refund.

Taking the recent film "The Earth of the Lonely" as an example, consumers can see the blue "re -visa" and "refundable ticket" on the ticket purchase page of the ticket ticket. Some theaters have the words "refundable tickets".

You can see the words "changing" and "refund" on the cat eye ticket page. It is also that most cinemas can be changed, and some theaters can refund the tickets.

Jiupai journalists immediately called Tao Tickets and Cat Eye's customer service calls. The customer service staff stated that the refund of film tickets was usually determined by the theater and the platform party. The theater had greater autonomy. Several movie theaters in Wuhan told reporters that whether a movie can be refunded must be based on the platform.

[Returning to reform is not unconditional, there are many patterns of retreat and reform]

Jiupai journalists found that the refund ticket was not unconditional on the third -party ticket purchase platform. Taking the recently popular movie "Still I think You'es Best" as an example, the same movie theater has different retirement rules on different platforms.

The cat's eye platform does not support refund. The re -signing rules are that the opening time is 24 hours before the opening time, and the signing can be changed for free; 60 minutes before the opening time of the ticket is 3 yuan, the entire handling fee is 3 yuan; Within 60 minutes, it is not allowed to be changed.

The ticket ticket shows that the refund is not allowed. The re -signing rules are more than one hour before the opening of the ticket. And remind users that there are several opportunities to change signing this month.

Jiupai journalists noticed that there are still several opportunities for users to change to whether they are linked to members. The Cat Eye Platform stipulates that members of V1-V2 can be refunded once a month; members of V3-V4 can be refunded twice a month; V5 and above members can be refunded 3 times a month. On Tao Tickets, ordinary users and members can be refunded twice a month, but members can redeem the ticket 3 times a month through points; black diamond members can enjoy unlimited refund service.

In this regard, a staff member of Wuhan aater stated that consumers are advised to buy tickets on the platform that suits them according to needs.

(Jiupai journalist: Tan Dengfang)

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