The year of work style 丨 The District Taxation Bureau won the taxpayer "very satisfied" with better services

The taxation experience is upgraded to facilitate the warmth of people. Since the beginning of this year, the District Taxation Bureau has taken the theme activity of the "Construction Year of the Style" as the starting point, further deepen the reform of tax collection and management, actively implements a combined tax support policy, and vigorously promotes the "I do practical affairs for the taxpayer and the private tax spring wind operation. "And optimize the work environment of the tax business, continuously optimize the quality and efficiency of tax services, continuously improve the satisfaction and sense of the taxpayer's payment, and make the tax service more" careless ".

Multiple channels carry out tax -related publicity and counseling

Since the beginning of this year, the District Taxation Bureau's innovation online broadcast promotion has strengthened accurate counseling. Carry out the live "cloud classroom" to conduct policy guidance on the taxpayer's payment, answer questions, and increase the policy understanding of the taxpayer's payment. As of now, a total of 8 online policy counseling live broadcast activities have been organized to have organized VAT tax refund.

"Today we bring back 'goods', bringing the policy of benefiting the majority of retired soldiers'" Gift Packs "!" Recently, the District Taxation Bureau carried out a series of publicity activities for legal policy in the field of retired soldiers, and popularized the employment and entrepreneurship tax discounts and academic qualifications for retired soldiers. Policies. On the "Changping Cloud Live" platform, the backbone of the District Taxation Bureau's business interpret the policies of retired soldiers education and training and promoting employment and entrepreneurship in detail. "Usually the online policy preaching, the online live broadcast is the first time, not only the group facing the group has expanded, but also better interaction." Through pre -heating, the resident troops, retired soldiers, and parts of the district enterprises have a total of total. More than 1,000 people watched the live broadcast, and achieved the publicity effect of "online and offline dual -pronged approach, extensive reserves coverage, and personal publicity of enterprises."

In addition to the online live broadcast form, the District Taxation Bureau also promotes offline promotion to strengthen the breadth of fine counseling. Making tax refund policies "big gift packages", various taxes and fees policies and other publicity manuals, characteristic propaganda materials, etc. Like the township street and park management committee in the jurisdiction, organize corporate discussions, investigations, and issue propaganda materials, and publicize preferential tax and fees policies. Through the members of the party committee, the team personally led the team to visit, the youth tax volunteer service team carried out the preaching of the national demonstration base, the special tax promotion of special new (small giant) enterprises, and served the company. Carry out the leaders of the bureau's leadership, department (institute), "Chang Tax Little Lan" invites special supervisors Changyou Yunyun Department, and invited members of the CPPCC to "take the process and listen to suggestions" and other activities to continuously improve the quality of tax services.

All aspects of ensuring the smooth operation of the Electronic Taxation Bureau

In recent years, the District Taxation Bureau has actively promoted automatic approval and strengthened "non -contact" taxation. Speaking of the changes in the taxation model since deepening the reform of taxation and management, Meng Haiping, the financial manager of Boao Biological Group Co., Ltd., has a deep feeling. As an old employee who has worked in the company for 17 years, she has personally experienced all aspects of the company's contact with the tax department. Meng Haiping said: "At first, many information could not be realized and networked, and they needed to be delivered to the door. Later, it gradually had a lot of convenience tools such as online declaration and consulting hotline. Powerful, the business that can be handled almost covers the entire scope of the company's daily contact. The Internet replaces the road, and the financial burden of finance has also dropped a lot. Now the company obtains the invoice through ticket E, which directly exempts the previous paper invoice transfer inspection. The old waiting procedures are really convenient. "

This year, the District Taxation Bureau continued to promote the facilitation of tax payment. From July 12th, about 40,000 tax credit M, C, D -level enterprises in the area were included in the free scope of "ticket E delivery" to re -production and economy for enterprises. Stabilize and provide strong tax protection. At the same time, it also actively implemented the "Online Guidance Office" to form a special work team to vigorously promote combined measures such as the Electronic Taxation Bureau and the mobile tax payment.

Multiple measures to improve the level of consulting service

There is no invoice to reimburse, buying the license plates back and forth ... The annoyances of these people have been included in the list of "I do a practical business for the taxpayer" by the District Taxation Bureau. Behind the resolution of "small things" is the effective operation of the district tax bureau's gradual establishment of the "visit" and "complaint" docking service mechanism. The taxpayer's payment is not answered within a working day to ensure that the taxpayer's payment is 100%feedback. At the same time, we strengthen the "science and technology linkage" mechanism, fully mobilize the resources of the business department, the tax service office, and the tax source management office, supplemented by the backbone expert "remote+on -site" support, and strive for the goal of "a request for one phone call to solve".

The main person in charge of the District Taxation Bureau stated that the docking mechanism of the "visit" and "lingering" is an exploration and attempt of the District Taxation Bureau in the "Payment of Payments for Taxpayers". People provide a more colorful service.

Photo/Shang Ying

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