Lanzhou Power Supply: Turn on the "Brush Face" power -to -hand -control mode to ensure that customers are more comfortable for electricity consumption

"Yesterday, your staff came to the door to install the meter of the charging pile. Your service is getting more and more warmer!" As soon as I went to work on September 22, the State Grid Lanzhou Power Supply Company's Anning Power Supply Branch Fatjia Camp Operating Ms. Liu said happily on the phone on the phone.

It is understood that on the morning of September 17, Ms. Liu Zhihong Liu Zhihong, who lives in China Sea, who lives in Yintan Road, went to the Fifth Camp Business Hall to apply for charging piles. Due to the incomplete information brought, under the guidance of the counter staff, the application for power consumption was successfully completed through the "one -certificate acceptance and face -to -face of the face" by the "online State Grid" APP.

"Swiping the face" is an once -up upgrade of "digital" power supply services, which has realized the information transmission of government -enterprise linkage and data sharing. At present, this function covers various businesses such as low -voltage new installations and low -voltage capacity, which can meet the daily business needs of the majority of power customers. This function not only improves the efficiency of the business management of the power supply company, but also maximizes the use of resource utilization, promoting the improvement of enterprises to improve quality and efficiency.

At present, the Anning Power Supply Branch has fully promoted the face -to -face power -to -hand -handling business, accumulated a total of 62 households, and realized the service upgrade of "running" to "run" to "not run once". At the same time, the branch tracked the progress of the business in real time, returned to all business customers such as new installations, and continuously improved the customer's "electricity" happiness and satisfaction, opened up the "last mile" to serve the masses, and helped optimize the business environment to optimize the business environment Work to a new level.

Source: State Grid Lanzhou Power Supply Company

- END -