Consolidating the anti -anti -epidemic situation to go to the guarantee service

Consolidating the anti -anti -epidemic situation to go to the guarantee service

Tang Jin

From September 10th to 20th, Longchang City, Sichuan entered the state of static management in the epidemic prevention and control. Kicked off. Sichuan Longchang Rural Commercial Bank actively responded to the anti -epidemic assembly number, grasped the epidemic prevention and control, grasped financial services with one hand, and mobilized cadres and employees to actively participate in volunteer services, actively assume social responsibility, strive to ensure financial services, and restore the lively and prosperous streets as soon as possible. With Wanjia's light, Ping An Longchang contributed "agricultural trust".

Listen to command, consciously obey the overall situation of epidemic prevention and control

According to the "Notice on the Prevention and Control of the New Coronary Virus infection with Pneumonia infection with the Pneumonia Infection of Pneumonia in Longchang City", from 16:00 on September 10, temporary static management will be implemented in the entire city of Longchang. Longchang Rural Commercial Bank consciously obeys the overall situation of the epidemic prevention and control. The emergency headquarters of the epidemic prevention and control is established as soon as possible, and the deployment of the local epidemic prevention and control work is strictly implemented. , Reduce staff flow. In the meantime, the bank's epidemic prevention and control office first conveyed the latest epidemic prevention and control requirements through internal WeChat groups, and made a clear and timely feedback mechanism to ensure that everyone knows and observes it. Anti -epidemic information, stabilize people's hearts and encourage the momentum.

The party members are actively involved in voluntary service

Longchang Rural Commercial Bank actively responded to the call for "organizing party members and cadres to sink the foundation to do a good job in the prevention and control of the epidemic", and mobilized the majority of cadres and employees, especially party members to actively participate in the front line prevention and control work. As early as September, the party branch of the bank set up 2 party members vanguard teams to set up 24 party members pioneers to carry out epidemic prevention work on the Qiangbao community osmanthus garden community, and to implement 24 hours of rotation on the home of high -risk areas from high -risk areas from high -risk areas. , Strictly guard against the risk of outflow of the epidemic. During the static management period, the bank's 36 volunteer volunteers were invested in 20 communities. The former bankers unlock new identities, put on red vests, bring small red hats, and actively carry out patrols, card points, material distribution, nucleic acid detection, order maintenance and other communities. Services, Dai Yue and Dai Yue do not shout hard, and be firm and fearless. They use practical actions to practice the original intention and mission of party members "to serve the people wholeheartedly."

Quick response, online financial services are constantly gear

After the implementation of static management, the bank issued the "Stop Business Announcement" through the WeChat public account to inform customers of the emergency contact information of various outlets of each outlet, non -stop business, and provide customers with 24 -hour online consultation to solve customer borrowing application, transfer remittance remittances in time , Limit adjustment and loan delay repayment difficulties and other difficulties; appropriately increase the frequency of additional banknotes to ensure the normal operation of 83 self -service banks in the jurisdiction, and ensure that the cash supply is continuously gear; "Institute", "Homeproof, No Fan Pamentation, Life Payment and Enjoy the Promotion", "Sending Code One -button Loan" and other WeChat tweets, the content covers transfer remittances, deposit and wealth management, financing loans, and living payment. "Timely rain" in resistance to meet the financial needs of customers at home in all directions, and truly achieved continuous financial services. During the static management period, the bank received more than 600 online consultation, with 998 online loans and a amount of 154.799 million yuan.

Excellent service, efficient handling emergency business

Faced with a sudden epidemic, Longchang Rural Commercial Bank quickly issued the "Special Requirement Financial Services Emergency Plan" in extreme circumstances, applied to the government for a special pass in time, set up an emergency business disposal working group, allocated for epidemic prevention funds, transfer of emergency financial funds, etc. "Urgent" business open up a "green channel", establish a "business application-outlet acceptance-fiscal docking-fast-running" response and efficient business processing mechanism to ensure that it is settled in the shortest time; arrange two liquidation centers to work in the shortest time; Personnel handle the daily ACS reconciliation and the accounting business of the entire jurisdiction. At the same time, it is specified that two people in the jurisdiction are on duty to handle the non -counter limit adjustment of the entire jurisdiction, and timely solve the financial needs of customer loans, transfer, and cash withdrawal; to avoid causes to avoid causes The epidemic has led to the overdue record of the customer credit report, and even the difficulty of financing difficulties. The bank coordinates the timely sorting the repayment of customers in time to establish a postponed repayment of interest payment accounts. Delay registration. During the static management period, the bank allocated 11 epidemic prevention and control funds, with a amount of 690,300 yuan, allocated 9,6454 urban and rural pensions, and the amount was 12.4295 million yuan. The amount was 303,800 yuan, and the amount of non -counter limit was adjusted by 112 pens, and the amount was 76.8 million yuan. 237 delay of loans, 154 extension principal, 89.045 million yuan involved, 83 postponed interests, and a corresponding principal amount of 40.63 million yuan. Actively contact 20 households in closed -loop operations to ensure financial services for manufacturing enterprises.

Gathering the heart of fighting against the epidemic and go all out to protect services. At a critical moment of the epidemic prevention and control, Longchang Rural Commercial Bank will unite and lead all cadres and employees at a warmer temperature, faster speed, deeper efforts, to prevent and control from loosening, continuous service, and unswerving responsibilities. "Agricultural Credit Barrier".

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