Tongde Tax: Fine service benefits enterprises and people to help the development

In order to continuously enhance the taxpayer's taxation experience, the State Administration of Taxation and the Dedian County Taxation Bureau precisely focus on the needs of the taxpayer payment, and innovate and upgrade the refinement of the entire process of taxation services. , Continue to open up the "last mile" of the policy of benefiting the enterprise.

Since the beginning of this year, the county bureau has actively launched online operation training, using Tencent Conference Mini Program to organize the full process of the "Electronic Taxation Bureau" full process operation training, and a total of more than 60 taxpayers participated in the training. The taxation cadres of the lecture carefully prepared the courseware, carefully explained each step of each step of the Electronic Taxation Bureau and the precautions in the operation process. Finally, the new combined tax support policy points were combed. Answer to doubt. Combined with the reality of some ethnic minorities taxpayers, the county bureau set up "bilingual service posts", set up "bilingual service teams", issued "bilingual brochures", recorded "bilingual operation videos", actively carried out bilingual publicity and bilingual counseling. Realize communication and propaganda, providing comprehensive and multi -level services for ethnic number of taxpayers, and enhance the sense of gain and satisfaction of taxpayers.

In order to facilitate the taxation of township enterprises nearby, the county bureau uses the resource advantages of widely distributed the outlets of various branches with the German Rural Commercial Bank to accurately "graft" the electronic tax bureaus into the business hall of the township branch of the Rural Commercial Bank of China, and formed a joint volunteer service of youth. The team carried out tax laws and business training at the township service outlets. In addition, in order to make the enterprises and taxpayers operating in integrity, the county bureau continues to strengthen the friendly cooperation with financial institutions, continuously promote the construction of tax credit systems, actively recommend high -quality enterprises from financial institutions, and at the same time savings with China Post savings The three departments of the Tongde County Sub -branch and Tongde Post Branch formed a publicity and investigation of the small team to conduct in -depth enterprises for investigation, discuss and exchange with the person in charge of the enterprise, understand the production and operation of the enterprise, the needs of funds, etc., introduce the credit products to the enterprise, teach Shen Shen Shen Loan process. The complete convenience service industry chain created by the three parties of taxation, silver, and enterprises will help enterprises to increase their income and become rich at the source, alleviate the pressure of funds, inject funds into funds "living water", increase the "gold content" of tax credit, and "Add oil", "add color" for the construction of the social credit system.

Relying on the characteristics of the development of the regional enterprise in Tongde County, the county bureau adheres to the party building brand as the lead, with "party building+tax service" as its practice, set up a "party member demonstration post", forms a volunteer service team of party members, and the units, enterprises, and tax -related agencies The party organization jointly carried out co -construction activities such as joint construction, theme party day, and discussions, and implemented the integration of party and mass services. At the same time, focus on the analysis of the effect of corporate policy enjoyment, actively integrate online and offline resource forces, to distribute questionnaires, telephone return visits and other forms to widely collect enterprises' suggestions on taxation and services, and establish refined service accounts based on enterprise feedback, so as to use enterprise feedback to settle accounts for the feedback of enterprises. More "personalized" services accurately docking the tax related to enterprises, and ultimately create a high -quality service brand that meets the needs of taxpayers and payers.

Correspondent: Li Pengcheng

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