"Financial Knowledge Popularization Month" Jining City Insurance Industry Association to the city's major insurance consumer initiative

The majority of insurance consumers in Jining City:

Recently, the new crown epidemic in many places across the country has been distributed. The risk of input risks in our city has continued to increase. The prevention and control of the epidemic is arduous and the form is severe. In order to implement the decision -making and deployment of party committees and governments at all levels, the decision -making and deployment of the regulatory authorities, and resolutely win the prevention and control of the epidemic, and encounter the war, and effectively protect the health and safety of the majority of insurance consumers and safeguard the legitimate rights and interests, and the Jining City Insurance Industry Association will send you the following initiative:

1. Reduce travel and make it easier to handle online

At present, the remote financial service system of various insurance institutions has been relatively complete. Through the official website of insurance institutions, WeChat public accounts, APP clients, customer service phones and other channels, they can easily inquire about various types of information and handle most personal businesses. It is recommended that you make full use of various online channels to inquire and handle business. For specific methods, you can consult the official customer service phone number of insurance companies. Specific service information of each insurance institution can also call Jining's insurance industry phone 2258689 for consultation.

2. Contact in advance and protect on the spot

For those who need to go to the business outlets of the insurance institution or to handle business on -site, it is recommended to contact the insurance institution in advance, clarify business hours, handle procedures, etc., to maximize the time of reservation, to shorten the business processing time to avoid bringing potential risks many times. When you go, please wear a mask correctly and try to go for walking, cycling or private cars. At the site of the business agency, consciously cooperate with the staff to do a good job of checking code, disinfection, and body temperature testing, try to keep a distance from 1-2 meters or more as much as possible to avoid staying in business institutions for a long time. After arriving home, take the necessary disinfection measures immediately.

Third, beware of fraud and prevent important information leakage

Recently, some criminals use epidemics to induce insurance consumers to handle insurance surrender or policy loans for financial fraud. Please raise awareness of risk prevention and increase your vigilance when involving bank card transfer, remittance, and insurance surrender, and do not disclose personal information such as ID cards, bank card passwords, verification codes, insurance orders and other important information; do not ask illegal illegal illegal Institutions and individuals signed the "Insurance Consultation Service Agreement" for the purpose of "proxy surrender", let alone pay the deposit or deposit on the grounds of illegal institutions and individuals; Insurance, insurance products generally have long -term guarantee functions, which will be loses greater than the loss after hesitation, and will miss the original risk protection. When the insurance is insured, the risks such as rising premiums, re -calculating the waiting period, and even being rejected. If there is a network financial fraud or clues with the help of the epidemic, please report to the local public security organs in time.

Fourth, protect rights in accordance with the law, and safeguard the rights and interests of regular channels

In the event of an insurance problem, you need to consult or think that your legitimate rights and interests are infringed. You can call the official customer service phone, the insurance industry association's telephone or insurance industry association "Luzhong Xiao Insurance" (WeChat public account) for consulting or complaints. In contact, minimize the gathering of personnel flow, and do a good job of preventing and controlling the epidemic.

The majority of insurance consumers in Jining City, as an important window service industry in the insurance industry, will be dedicated to the various insurance services guarantee work during the prevention and control of the epidemic. Due to the needs of the epidemic prevention and control work, when insurance institutions make elastic adjustment of business outlets and time, and staff wearing a mask provide you with services, please understand. The Jining Insurance Industry Association will pay close attention to the development trend of the epidemic. Under the guidance of party committees, governments, and regulators at all levels, guides insurance companies to provide a safe and assured insurance consumer environment for insurance consumers! Thank you for your understanding and support for Jining Insurance Industry!

Jining Insurance Industry Association

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