Children's bracelets "one -biking"?Gold Company concealed the complaints of Consumers by consumers

Future Network, Beijing, September 16th (Lu Haojing reporter Wang Junwei) Recently, Zhang Hong (pseudonym), consumers of Nanjing, Jiangsu, complained to the Black Cat that she bought a child at China Gold Group Co., Ltd. (hereinafter referred to as "China Gold") The bracelet, the counter waiter did not informed the bracelet as a "one -price" product, but she found that when she was worn, the bracelet product label and the invoice did not identify the weight and specifications of the product.

Zhang Hong believes that China's gold violates the relevant provisions of the Price Law and violates consumers' right to know the purchase of goods. She asked China's gold to replace the equivalence of thousands of gold at the same price at the same price when the depreciation fee was not higher than 5%.

Picture source: Consumer Complaint Information of Black Cat Complaint Platform

In fact, the problem of "one price" in China's gold purchasing jewelry is not a case. Mr. Xie of Yunfu City, Guangdong Province complained to Future Network reporters, "He spent 4800 yuan to buy 5.5 grams of gold rings, with an average of 900 yuan per gram. Gold 'is really a fool with consumers. "

"On August 31, 2022, my fiancee and I bought a wedding ring on China Gold, No. 2, Renmin South Road, Luoding City. The price shows that there is no heavy information. During the communication period, I asked the counter waiter about the issue of the counter during the communication. She used to fool the past, and always emphasized that the equivalent price can be replaced at will. I felt wrong. "

Photo source: Consumer Picture Conferry

In fact, similar to Mr. Xie's purchase of gold jewelry in the "one price" is not a minority. After searching the black cat complaint platform, the reporter found that China ’s gold ranked first in the“ black list ”in the clothing industry, and the number of related complaints was as high as 631. Gold "," Unbelled "," Routine Sales "and so on.

In the future, reporters from the Internet learned that the so -called "one -bodied price", that is, the product does not calculate the sales at the unit price, but is sold directly by the gold shop. The gold jewelry of the "one -bob" is quite popular in the gold and silver jewelry circle, and the problem is more prominent. Therefore, the "one -price price" has been repeatedly criticized by consumers.

Picture source: Black Cat Complaint Platform

It is worth noting that in the relevant complaints, many companies such as Lao Fengxiang, Liufu Jewelry, Chinese Jewelry, and Golden Liufu auspicious are also listed again. The black cat complaint platform shows that Lao Fengxiang has 26 complaints and 11 jewelery of Liufu, and many of the above brands have been reflected by consumers that there are "one -bodied" induction of consumption.

A salesperson who has worked in jewelry stores Ms. Hao told Future Network reporters that "Generally speaking, ordinary gold jewelry is the cheapest, and the price is close to international gold prices; Higher, the store usually uses 'one -boded' to sell. For example, a gold pendant is 3 grams, 399 yuan is based on 1 gram of gold, and only 1,000 yuan is required for work consumption. The price may be more than 3,000 yuan, so the company will ask the shopping guide to focus on consumers' "one -bodied price" accessories. "

Regarding the above encounters reflected by Mr. Xie, Ms. Hao said that "'' Bit price 'accessories can replace similar products. Ji Gong's heavy jewelry will be converted into money according to the current price of the jewelry grams. 3 grams is worth more than 1,000, and the difference needs to be replenished. "

In addition, Ms. Hao revealed to reporters that "the price of the price" gold jewelry does not calculate according to the weight. Generally, the customer does not ask how much a gram of weight, and the shopping guide will not take the initiative to mention it. If the customer insists on asking ","

In response to the problem of "one price" in consumers' purchase of gold jewelry, Liu Jie, a lawyer of Sichuan Xinzhongyun Law Firm, believes that according to Article 13 of the "Price Law of the People's Republic of China", operators sell, purchase goods and provide services, and services should be provided. In accordance with the provisions of the government price authority, the price is marked, indicating the relevant situation of the product name, origin, specifications, levels, levels, pricing units, prices or services, and charging standards of the product. "The number of grams belongs to the specifications, and only the price is not marked with no weight."

In addition, Lawyer Liu Jie said that Article 14, paragraph 4 of the Price Law of the People's Republic of China pointed out that operators must not use false or misunderstandings to trick consumers or other operators to trade with them. The shopping guide did not inform consumers' product details in the process of sale. "

"On September 3, I have complained to the Market Supervision and Administration Bureau and related functional departments. It is currently in a state of acceptance. My appeal is refund. I also hope that these jewelry sales stores have less routine and more integrity to consumers." Mr. Xie told reporters.

In response to the "one -bob price" gold jewelry problem, the Jiangsu Provincial Consumer Protection Commission believes that according to the relevant provisions of Article 8 of the Consumer Rights Protection Law, "consumers enjoy the real situation of the real situation of the goods they purchase or use or acceptance of the services they use "Rights", gold jewelry has a certain special characteristics. Whether it is sold or sale, the weight is an important concern for consumers. Merchants should not hide or even conceal them.

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