Guangdong Provincial Consumer Council: Identification and Prevention of "Consumption Trap"

The price is not clear, the valuation is opaque, and it is not informed in advance ... In the face of the various routines of the "consumer trap", how should consumers prevent it? On September 14, the Consumer Council of Guangdong Province issued a consumer prompt to remind consumers to identify and prevent the "consumer trap".

Take a closer look at the information and other information. The most commonly used tricks of "consumer traps" include the price identification is not obvious, different price products are mixed, and the price tags are not corresponding to the goods. It is blurred, confusing the price unit, and concealing key information beforehand. The purpose of these behaviors is to confuse consumers' sight, so that consumers can purchase goods or services far -over with value because they cannot accurately grasp the information, and maximize merchant profits. In this regard, the majority of consumers should not use the outer packaging to predict the price of the product. Before consumption, you must see the price label. In particular, pay attention to the name, price and price unit information. In the case, we must actively ask the staff, and use the mobile phone software to query to understand it. For businesses without the price, choose carefully.

Do not blindly buy "Internet celebrity" products. At present, many so -called "Internet celebrities" products often invest high costs in publicity and marketing. Through exquisite packaging, concept speculation, new and unique, co -branding and other means to create consumption gimmicks, they can do everything possible to pay for high prices, but their quality is Farly with the price. In this regard, consumers should maintain a rational attitude. While pursuing personality and fashion, they pay more attention to the goods and services itself. They are first based on quality, quality and practicality. High -end, avoid falling into the "consumer trap".

Dare to say "no" to unreasonable high prices. In the process of buying goods, if consumers find "consumer traps" when paying, they should boldly say "no", exercise legitimate legal rights, and do not consider themselves unlucky for face. Fraud also has the right to request returns and refund. In the field of service consumption, "consumer traps" often appear after the merchant provides services. At this time, consumers should boldly question and ask the merchant to compose the price. Strive or complain about rights in a timely manner afterwards.

The "Optical Bid Price and Prohibition of Price Fraud" implemented on July 1 this year clearly stipulate that operators should follow the principles of openness, fairness, and honesty, and make clear prices in a significant way to clearly mark the products or services corresponding to the price. Here, the Guangdong Consumer Council calls on the majority of operators to strictly abide by laws such as the Consumer Rights Protection Law and the Price Law, regulate business behavior, and make consumers a clearer understanding of the value or service value corresponding to the price. Reduce price disputes caused by information asymmetry, making consumers more assured, peace of mind, and comfortable consumption.

Produced by Chinese Consumer Newspaper New Media Editorial Department

Source/China Consumer News · China Consumer Network

Author/Chen Xiaoying Li Qingshan

Edit/Duke

Supervision/He Yongpeng Ren Zhenyu

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