Ask the people to ask the people to ask the people and ask the people!The Administrative Examination and Approval Service Bureau of Zhangqiu District, Jinan City has done "annoying things" into "warm heart"

Qilu.com · Lightning News, September 14, "I went to the Government Service Hall a few days ago, because I was not familiar with the process in my heart. Business, very moved, thanks to the approved person like Mei Kaizawa to turn my' -troubled things into 'warm things'! "Chen Feng from Wenzu Hospital, Wenzu Street, Zhangqiu District, Zhangqiu District, Jinan City, told reporter.

It is reported that this is the second public praise received by Mei Kaizawa, the Gangzawa Office of Zhangqiu District, Jinan City recently. In the Administrative Examination and Approval Service Bureau of Zhangqiu District, Jinan City, countless approval people, "Xiaomei", started with "small things" in daily government service work. The environment of sunshine, standardized, civilized, and harmonious government service environment has been praised by enterprises and the masses.

Ask the people: serving the masses intimately and warming the heart

The hopes of people's livelihood is the direction of reform. Focusing on the issues such as "the documents are flying, the materials are repeatedly handed in, and the work runs off the legs" and other issues, the District Administrative Examination and Approval Service Bureau closely focuses on the theme of the "full life cycle of the enterprise", explores the establishment of the enterprise area, and the enterprises will open, change, cancel, and cancel. All the matters involved are included in the area, setting up the audit area, cancellation area, and helping districts, etc., and dispatched special personnel to provide accurate and efficient services, and strive to build the "one -stop" service to start, change, and cancel the "one -stop" service. The branch of Jinan Health Management Co., Ltd. wants to change the person in charge. Due to the unfamiliar business process, the former head of the branch committee made difficulties on the third floor of the district government service hall. , Detailed explanation of business processes and required materials for it. Since the person in charge of the branch of the branch requires the legal person of the head office, after the person in charge of the company takes the materials, Mei Kaizawa provides process guidance and services throughout the process, allowing him to successfully complete the branch in a short period of time. The person in charge of the company changed its business.

Ask Yu Min: I sincerely understand the question and answer questions

Relying on the knowledge base of the "Intelligent and Huidao" team in accordance with the application of government service matters, the "artificial+intelligent" method provides enterprises and the masses with consultation and guidance services to enterprises and the masses. Let the enterprise fully enjoy the "policy dividend". Recently, when receiving Mingquan Group, it is necessary to apply for 7 partnerships to reduce capital, but the electronic signature cannot be signed. Once the business is interrupted, the process needs to be reopened. I set off with his colleagues again. When I arrived at the company's site, I learned that the person in charge of the company had submitted the relevant materials for the capital reduction business of partnerships. Mei Kaizawa took out the mobile phone on -site operation and explained the business process and follow -up precautions for the person in charge of the enterprise. , Successfully solved the problem for him. Mei Kaizawa informed the person in charge of the enterprise that after the entire network was completed, if there was no time to go to the Government Hall to collect a new business license at the site, the Administrative Examination and Approval Service Bureau could use a free mailing method to save the time and cost of the enterprise.

Ask the effect Yumin: Do your best to do practical things with your heart

Uncle Wang, who has been paralyzed for many years in the southeast area of ​​Zhangqiuzhu in Jinan, recently encountered a problem when canceling the business license of individual industrial and commercial households: Face certification always prompts failure, but helplessly call the market access of the Zhangqiu District Administrative Examination and Approval Service Bureau Keeping for help. The telephone guidance still did not work. The help team came to the uncle's house immediately. The scene solved the problem for him. In just five minutes, the face certification was successfully completed. The staff immediately called the office staff of the hall. All the matters that were canceled on the Internet were successfully settled, which moved Uncle Wang and his family.

Whether the service is good, the masses have the most right to speak. The Administrative Examination and Approval Service of Zhangqiu District continues to strengthen the "strict supervision" to establish and improve the "three major mechanisms", that is, the "finding fault" supervision mechanism, the "good evaluation" evaluation mechanism, and the regular return visit mechanism of the enterprise. Strict rewards and punishments are forced to improve style and improve efficiency. At the same time, relying on the full life cycle of the service enterprise, we will in -depth implementation of the "comprehensive acceptance of the front desk, the background classification approval, and the unified window outlets" model, set up 13 comprehensive acceptance windows, and all the global government service matters are included in the incomplete comprehensive service window for the realization of the incomplete process. "One window acceptance and comprehensive service" has created the Zhangqiu brand that the enterprise runs services, and has been identified as a pilot unit of "good review" as a "good review" of government services.

Lightning News reporter Geng Xin report

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