Sichuan Bank of Communications launches various emergency plans to ensure that financial services are continuously file

"Under the influence of electricity limit and new crown pneumonia, Chuankai Electric can carry out production and operation safely and orderly, promote the construction of key projects such as Bao Min, Baojun Workers, etc., and it is inseparable from the strong support of the Bank of Communications in financial guarantee. I deeply respect the spirit of sharing with the enterprise and the hardships of the time of overcome! I also thank your bank employees who support the company's stable operation during the prevention and control of the epidemic! "This is a one received by the Bank of Communications Sichuan Branch on the eve of the Mid -Autumn Festival Thank you for your thanks.

Since the epidemic in Chengdu, the Bank of Communications Sichuan Branch (hereinafter referred to as the "Sichuan Communications") has launched a series of emergency plans to various types of financial services to meet the diversified financial needs of customers during the special period. Thinking of what customers ask for, the need for urgent customers, the concerns of the customer, and quickly responding to the various sudden financial needs of customers have become the normal operation of the Sichuan Bank of Communications during the prevention and control of the epidemic.

Urgent salary

Chuankai Electric is a customer in the manufacturing list of "Gongge Peiyou" in Sichuan Province. As a confession unit for the construction of key projects, Kawaka Electric starts the "epidemic prevention bubble" during the prevention and control of Chengdu. On the eve of the Mid -Autumn Festival, the first -line employees who fought on the consolation production line on the counter. After learning about the relevant needs of customers, the Bank of Communications Chengdu Tianfu New District Sub -branch quickly applied for the opening permit with the government, but how to pass the information of customers to send on behalf of them became a problem.

After carefully sorting out the process and fully evaluating the risks, the Sichuan Bank of Communications immediately launched an emergency plan for salary during the prevention and control of the epidemic. The information was passed through the "flash delivery" method. The problem that enterprises cannot go out during closed loop production. On September 9th, on the day of handling the agency business, the counters on the cabinet could not drive by themselves and could not hit the car. After many efforts, the 1469 salary was successfully sent to the customer's hands before the Mid -Autumn Festival, and the financial services of the Sichuan Bank of Communications also reached the hearts of customers.

"Our bank has formulated emergency plans for various financial businesses, and we must ensure the continuous files of customers 'various financial businesses! This is the financial guarantee and speed of the Sichuan Bank of Communications' war -epidemic", and it is also the temperature for customers to serve customers! "The bank is responsible for responsibility People say.

Sichuan Bank of Communications fully guarantee the financial needs required for the life of enterprises, quickly optimize and adjust the original business process, and effectively promote the protection of production and protection during the prevention and control of the epidemic. Since September, a total of 62,000 corporate customers have been paid by 1,216 corporate customers, with a cumulative amount of 360 million yuan, of which 29 corporate customers have completed the agent through the cabinet, totaling 8089 people.

During the epidemic prevention and control of the Bank of Communications Tianfu New District Sub -branch opened the counter for Sichuan Electric to handle the salary business

Worry of customers

Since the epidemic in Chengdu, the Sichuan Bank of Communications has launched a series of emergency plans for various financial services. In terms of ensuring the financial needs of individual customers, many personal customers have also been recognized. Ms. Yang is such an example.

"Xiaozhu, have you been at work? I was anxious to give my daughter the cost and living expenses, and to ensure that the models were remitted to the school in the past two days." At noon on September 5th, the client Ms. Yang anxiously contacted Zhu Yongxin, the customer manager of the Bank of Transport Chengdu Chenghua Sub -branch, Zhu Yongxin. It is necessary to immediately give me the daughter, living expenses, and rent for daughters studying in the United States.

Faced with the special circumstances that the outlets cannot open the door and customers cannot reach the counter, the Sichuan Communications Bank immediately launched an emergency plan for international business remittances. The customer manager carefully guided the customer to operate the mobile phone bank, and the application for remittance was made through online ways. The deduction and approval process, eventually cooperated with multiple parties, successfully helped customers remit the money on schedule. Sichuan Bank of Communications used timely and efficient services to pass the temperature of the Bank of Communications and won the customer reputation.

During the prevention and control of the epidemic, the Sichuan Bank of Communications will receive the remote treatment of the branch of the branch due to the branch of the branches that have been suspended from business, which will give priority to the emergency remittances such as tuition and living expenses for personal customers. 51 strokes, effectively meet the needs of customers' cross -border financial services during the prevention and control of the epidemic; at the same time, through the "on -site guarantee+remote support" office model, make full use of the advantages of electronic channel product products to meet customers who are not unable to leave home and operate foreign exchange online operations to handle foreign exchange For the needs of the settlement business, the total amount of remittances and documents receipt and payment business has a total amount of 270 million US dollars. By establishing a greening mechanism, it has timely and efficiently to handle the company's remittance and sales business in a timely and efficient manner. The continuity of financial business.

In order to ensure the continuous files of basic financial services, Sichuan Communications has formulated emergency plans for various businesses, using a number of innovative measures and non -contact services to solve business problems.The normal development of the conventional business and special business of enterprises and individual customers.Complete the special business test of tobacco handling fees during the prevention and control of the epidemic, continue to ensure the normal advancement of emergency non -counter limit maintenance, special lending, and bidding guarantee business, and arrange special personnel to centrally handle the payment system for all outlets in the city to make it., State Treasury funding channels to ensure smooth payment of financial funds at all levels.Since September, 1,104 fiscal business has been completed, with a total amount of 150 million yuan; more than 450 strokes in various types of operations, 234 million yuan in the settlement of various types of businesses; 273 transfers of the accounts for earthquake relief funds, the total amount is 8.39 million yuan, the total amount is 8.39 million yuanIt provides a strong motivation for the efficient and safe operation of financial work in a special period.Sichuan Bank of Communications Operation Channel Department on duty employees conduct special business tests

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