Is the depositor withdrawal of 1,000 yuan?Agricultural Bank staff: long -term cards that may not be used may be limited

On June 20, a video of a storage households from China Agricultural Bank of China was circulated on the Internet with a limit of 1,000 yuan. In the video, the whollying households asked the tellers why the money was limited to the money, and the teller asked: "Do you work in Jiujiang? Are there any residence permits?" Chuhu said that he worked in Shenzhen but had real estate in Jiujiang. Bank tellers said this is the system automatic settings.

Some netizens pointed out that the incident occurred in Jiujiang Town, Nanhai District, Foshan City, Guangdong Province. Red Star reporters contacted the Foshan Regulatory Branch of the China Banking Regulatory Commission. Staff said that they could contact the bank to learn about the specific situation and provide a call from the Complaint Department of the Nanhai Branch of the Agricultural Bank of China, but the number was always unaccucted.

▲ Video screenshot

Red Star reporter contacted the Nanhai Jiangbin Sub -branch of China Agricultural Bank of China in Jiujiang Town, Nanhai District, Foshan City. The staff of the bank stated that the savings management regulations stipulate that the deposit is free to withdraw the freedom of withdrawal, and there is no limit on withdrawal at the counter. The limit of the counter to the access payment refers to the limit of card -free payment. The staff member said that he has paid attention to the video circulating on the Internet, but he cannot tell reporters the specific location of the video shooting.

The staff also said that not only the Agricultural Bank, but all banks had previously designed data models to prevent telecommunications fraud according to the requirements of the regulatory authorities and cooperating with public security organs to prevent telecommunications fraud. The customers in the video should be the data model that matches the quota according to the account history trading habits in the customer's name, and the same thing has happened to other customers. If a bank card that does not use customers for a long time may find that card -free payment has the quota requirements. For this situation, if the customer urgently needs to use money, he can hold the card at the counter.

The staff member explained that the client in the video found that the bank card was limited, not the only day, which showed that his bank card was not commonly used. However, the staff had misunderstandings when communicating with customers.

The staff also said that similar situations have also triggered complaints from other customers, but the current policy requires the payment of bank cards to match the demand for settlement payment. At the same time, it is to crack down on telecommunications fraud, and the public security organs require banks to restrict the long -term non -use bank cards. Customers who have been limited can apply for an increase in the quota if they have a real estate certificate and a car certificate. If a bank card is limited, any customer can go to the counter to provide relevant certification materials to handle the amount.

Red Star reporter calls the customer phone number of the Agricultural Bank of China 95599. The voice prompts that "Agricultural Bank of China is fully conducting the prevention and management of telecommunications network fraud in order to ensure the customer's card and fund security. Customers are requested to bring bank cards and valid identity documents to verify the specific causes and solutions for the nearby outlets. "

In April 2022, banks including Agricultural Bank of China, Pudong Development Bank, Everbright Bank, and other banks have issued announcements to reduce some or all customers' online business -related transaction limits, including personal online banking and palm bank transfer limit, online payment transaction limit, non -non -non -non -non -bank payment transaction limit, non -non -non -non -bank transaction limit, non Counter business limit (including online transfer and online payment, etc.). At that time, many bank customer service told Red Star reporters that this was a "broken card" action requirement. It is reported that on October 10, 2020, the State Council held an inter -joint meeting of a new type of illegal crimes to crack down on telecommunications networks, and decided to carry out the national content of combating, governance, disciplinary opening and selling telephone cards, bank card illegal criminal gangs as the main content as the main content. "Broken Card" operation, clean up and rectify fraudulent telephone cards, IoT cards, and related Internet accounts. In the "Broken Card" operation, banks and payment institutions also need to clean up abnormal bank cards such as long -term non -accountable, "one person and multiple cards", and frequent reporting card replacement cards.

Red Star News reporter Wu Yang

Editor Guan Li

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