The Agricultural Bank of China Jining Branch: The war epidemic shows the continuous file of financial services

Faced with a new round of new crown epidemic, the Agricultural Bank of China Jining Branch quickly responded, moved rapidly, strengthened overall deployment, solidly preventing epidemic prevention measures, extended service methods, fully guaranteed the continuous files of financial services, and effectively contributed to winning the prevention and control of the epidemic prevention and control.

Emergency duty and unblocked outbreak -proof funds allocated channels

Since the occurrence of this round of epidemic, in order to ensure the unblocked financial services, the bank's "first leader" settled in the "first leader" to set up an emergency duty team for the backbone of the relevant business guarantee department.

On September 6, Jining High -tech Zone Sub -branch received an order from the Municipal Finance Bureau to allocate epidemic prevention funds and immediately applied to the epidemic prevention department for reporting to handle 100 million yuan for the Municipal Finance Bureau to handle the personal account fund of employee medical insurance. The accounts will be delivered on time; the organization department of the urban area has allocated 15 epidemic prevention funds to each street, with a amount of 9.4 million yuan, and fully supports the prevention and control of the epidemic in various streets and communities to ensure the lives of the people during the epidemic. According to preliminary statistics, during the epidemic, the bank has assisted in transferring more than 57 million yuan in various types of epidemic prevention funds.

Multiple measures and ensure that financial services are not closed

Relying on the results of digital transformation, the bank uses the advantages of online channels 7*24 hours of operation service. Through telephone, WeChat, SMS and other means, provide customers with professional financial knowledge answers, and guide customers Ensure that customers can enjoy financial convenience without leaving home. At the same time, give full play to the functions of the emergency duty team, comprehensively sort out the business of the time limit requirements of the loan, and other timely limit requirements, connect and communicate with customers and cooperation units in advance, formulate emergency solutions to meet customer financial needs. It is difficult for farmers who have affected the epidemic to raise funds to return the loan, special affairs and special offices to go through the repayment procedures for the exhibition period for customers.

On September 7, the Weishan County Sub -branch received a call from a company in a company and needed to buy a foreign currency loan of the US dollar to repay the company at Qishang Bank. The customer was very anxious because the customer's loan expired on the day. The emergency value guarding group of Weishan Sub -branch responded quickly, and contact the superior business department for the first time to communicate and coordinate the purchase of foreign exchange purchase and repayment, overcome difficulties, quickly handle foreign exchange purchase business for enterprises, successfully classify the funds as repayment banks, help customers solve solutions Difficulty.

Practice responsibility to sink the community war epidemic situation

While coordinating the prevention and control of the epidemic and the development of the business, the bank actively implemented the responsibility of the state -owned bank and took the initiative to integrate into the city's epidemic prevention and control situation. The bank actively responded to the requirements of the municipal government's selection of party members and cadres in the sinking community work, and selected 24 party members to sink to the Baobao community to participate in the prevention and control of the epidemic.

The 24 party members and cadres arrived in place for the first time, transformed their status on the spot, and cooperated closely with community cadres, grid staff, medical staff, etc. to participate in the prevention and control of the community epidemic in a highly responsible attitude. According to the unified arrangement of the community, the orderly organizational nucleic acid testing, the promotion and guidance of the epidemic policy, and the provision of warm -hearted services to the masses. While implementing work tasks, they carefully study the prevention and control policies of the epidemic, assist the community to study and plan the work, and contribute wisdom to the risk of accurate control of epidemic dissemination and resolutely win the prevention and control of the epidemic.

It is understood that since the epidemic of the bank and the 14 sub -sub -branch, since the occurrence of the epidemic, it has many times to donate to the resident community and the epidemic prevention and control department for epidemic prevention and living materials such as masks, disinfectants, instant noodles, etc., and effectively use love and actions The powerful forces of controlling the fight have strongly demonstrated the responsibility of the state -owned bank.

Correspondent: Li Jiangong

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