The central bank posts a post!It is required that the Shanghai Headquarters will make every effort to solve the difficulty of getting cash withdrawal

Zhongxin Jingwei, June 20th. According to the official WeChat of the central bank on the 20th, after the comprehensive resumption of work in Shanghai, the citizens' cash demand brought by the citizens brought by the control of the control of more than 2 months broke out, the impact of the epidemic and the centralized distribution of pensions, and the bank outlets handled it. The number of customers in personal business has increased significantly, the time for a single customer to handle business has increased significantly, and some pensions have paid a long line outside the bank outlets.

In this regard, the People's Bank of China attaches great importance to it and requires the Shanghai headquarters to "tighten the string of financial services" to solve the difficulty of getting cash withdrawals for the elderly. The Shanghai Headquarters of the People's Bank of China issued the "Notice on Strengthening the Recent Cash Service Guarantee Work Relevant Matters" on June 9, and held three meetings of the relevant person in charge of commercial banks three times to clearly request banks to take necessary measures to ensure public cash needs and effectively solve solutions. The "queuing long" problem of bank outlets. On the morning of June 17, the Shanghai Headquarters of the People's Bank of China held a meeting of the main person in charge of the banks in the city to study and deploy the cash service guarantee work. After the meeting, members of the party committee led the team to visit the survey in the front -line field, timely understand the public cash service demands, and urge the implementation of various cash service guarantee measures.

At the same time, the People's Bank of China increased its cash distribution efforts to Shanghai. In the first half of June, the total cash supply in Shanghai reached nearly 4 times the same period last year, ensuring that the cash inventory of various banks in Shanghai was sufficient.

On June 18, the Shanghai Headquarters of the People's Bank of China issued the "Notice on Further Doing Cash Services".

The "Notice" requires that the initiative and forward -looking of the cash service work should be strengthened. The business outlets and service windows of various commercial banks should be "open." It can increase the effective service time as soon as possible and delay as soon as possible; increase the operation and maintenance protection of cash self -service equipment such as ATM machines and the frequency of banknote increased money to ensure that the cash self -service equipment services are not interrupted; fully consider the actual actual temperature of the city's temperature recently increased The situation is equipped with necessary service facilities and equipment at business outlets to provide the public with necessary humanistic care.

The "Notice" emphasizes that it is necessary to improve cash services for the elderly, and open up a "green channel" for special groups and elderly people; designate a special person to take the initiative to understand the business needs of the elderly, guide and assist them in handling cash access business through cash self -service equipment; Customers will be guided to divert for customers by announced the appointment phone calls and on -site misalignment appointments. Banks that apply for pension distribution business shall formulate targeted emergency service plans for the peak period of pension issuance, establish a long -term guarantee mechanism, and effectively meet the cash needs of the elderly.

Next, the Shanghai headquarters of the People's Bank of China will adhere to the people -centered, continue to guide the guidance and inspection of unannounced visits through window guidance, inspection and unannounced visits, etc. Fall in practice. (Zhongxin Jingwei APP)

Pay attention to the official WeChat public account of JWVIEW (JWVIEW) to get more elite financial information.

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