Build a financial service resistance line
Author:China Agricultural Credit News Time:2022.09.06
Build a financial service resistance line
Sheng Weifeng Cheng Fang
Recently, in the face of the severe situation of the epidemic prevention and control, Xinjiang Yili Rural Commercial Bank co -ordinated the prevention and control of the epidemic and financial services, providing customers with special temperature services and urgent affairs, and building financial services Essence
Ensure for rescue funds to be issued in time
As the host bank of the Yining Municipal Government's rescue fund allocation business, Yili Rural Commercial Bank actively connected the relevant financial department to understand the fund issuance plan in advance, formulated a full range of guarantee service plans, mobilized the entire bank's resources to set up various types of funds to issue business in advance "Green Channel" arranged special personnel to follow up in the process of acceptance, approval, operation and other links, and laid a solid foundation for the issuance of various civil affairs assistance funds during the epidemic. So far, the bank has handled 9021 and 28.2 million yuan in various types of funds, and has issued 31,669 rescue subsidy funds in August for difficulties such as subsistence allowances and orphans, with an amount of 20.932 million yuan.
Meet the needs of key enterprise business and capital needs
At present, key industrial enterprises in Yili Prefecture have maintained normal production. In order to ensure the capital needs of people's livelihood enterprises such as electricity, gas, grain and oil, after learning the news that an industrial enterprise urgently needs to open a bank account, Yili Rural Commercial Bank Under the premise of the payment and settlement management system, the urgent matter is urgent. Special affairs are specially handled. In one day, the account opening business has been held for the enterprise to meet the company's account demand for turnover funds. After learning that a company has a financing demand, quickly connects to the enterprise to understand the specific operating situation of the enterprise. It approves and approve the enterprise in time and issue 950,000 yuan in mobile fund loans to help the enterprise out of trouble.
Guarantee customer diversified financial services needs
In order to ensure the financial services of customers during the temporary static management period, the bank formulated an online financial service plan. Organizing employees daily to the bank's "Announcement of Automatic Delayed Personal Deposit Products Expressing Delivery Daily Express" through WeChat and telephone text messages daily. Wait for the publicity policy to publicize, accumulating 1,556 customers; instruct customers to handle business through electronic channels such as mobile banking and online banking, add 8965 households for new WeChat banks, mobile numbers transfer, and three -party payment households; 1071 households, the amount is about 170 million yuan, "Xin E Loan" and "Agricultural Loan" products use 227 customers, with high -quality, convenient and efficient financial services guarantee measures, fully meet the customer's diverse financial services.
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