"Continuous files" volunteer service of financial services "No lack of position"

"Continuous files" volunteer service of financial services "No lack of position"

Feng Xiaoqin

Affected by the epidemic of new crown pneumonia, starting at 6 o'clock on August 30, some areas of Yanjiang District, Ziyang City, Sichuan Province will implement temporary static management. The epidemic is command, prevention and control is responsibility. Sichuan Ziyang Rural Commercial Bank heard the order and responded quickly, scientifically coordinated the prevention and control of epidemics and financial services, and effectively fulfilled the "epidemic" line guarding principle of "epidemic prevention and control, and continuous financial services".

Basic finance "constantly files". Ziyang Rural Commercial Bank launched the emergency plan for the first time, and quickly opened the "home office+on -site emergency office+non -seal control outlet normal business" model, fully do the financial service guarantee work during the epidemic, and do a good job of 40 business in non -seal control areas. Outlets for anti -epidemic prevention materials and personnel protection, cash and heavy air conditioning dials, and the approval of emergency loans to ensure that the self -service tellers will provide services 24 hours; continue to provide customers with "fingertips finance" services. During the silent period, guide customers to handle various loans online loans online , Life payment and other businesses, assist customers in handling medical insurance payment, accept 5026 people online financial consultation to ensure stable people's hearts and “continuous files” for financial services; actively coordinate emergency treatment personnel, open emergency channels, and issue various epidemic -related funds on behalf of various epidemic funds More than 100 million yuan, emergency handling of integration systems, paying more than 3 million yuan in epidemic prevention and control funds, and ensuring the smooth progress of the epidemic prevention and control work.

Credit guarantee is "not closed." The bank focuses on the guarantee of credit funds, and establishes a green channel for loan approval in accordance with the principle of "urgent and urgent, special offices". Since the day before static management, the bank has approved and issued 1080 90.64 million yuan in various loans; The advantages of online financing products such as "Shuxin E loan" and "Shu Xin E farmer credit loan" to meet the needs of customers' diversified financing; continue to increase the efforts to help enterprises, and launch "war -to -disease loan" products to solve the problem of customer funds in special periods. The extension, renewal, and adjustment of repayment plans are implemented to implement the extension of the repayment of the principal and interest payment policy to ensure that inclusive financial services during the period of epidemic control.

Volunteer services are "no shortage." The bank is actively engaged in the epidemic prevention and control volunteer service. The party committee first conveyed the spirit of the epidemic prevention and control, and advocated that party members and members in the static management area took the initiative to join the epidemic prevention and control work, which was transformed into community financial volunteers on the spot to form resistance to disease. More than 10 people in the volunteer pioneer team and service team participated in volunteer services such as community nucleic acid samples, community residents' services, traffic mount inspection and other volunteers; actively donated epidemic prevention materials, donated to some communities and anti -epidemic -resistant volunteers to donate epidemic prevention materials protection service 100 sets, bottle water, and 1,500 bottles of milk, providing 240 boxes of lunch for the front -line staff of the anti -epidemic, and providing basic guarantees for some anti -epidemic staff.

Financial propaganda "non -stop". During the epidemic, Ziyang Rural Commercial Bank actively expanded online publicity channels, and used multiple channels such as WeChat, WeChat public account, and circle of friends to release anti -fake currency knowledge promotion to help customers improve their ability to know and defense. The public avoids the risk of electrical fraud.

The people can become difficult for the city. The epidemic is ruthless and affectionate. As a local banking institution, Ziyang Rural Commercial Bank always keeps in mind the service concept and social responsibility of finance for the people. The responsibility and responsibility of the military bank.

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