Publicly promote the promotion of Henan insurance institutions to open high compensation and payment models to pay the strong insurance service commitment
Author:Henan Daily Client Time:2022.09.06
Li Peng Correspondent Lu Jing, a reporter from Henan Daily,
Recently, the Henan Banking Insurance Regulatory Bureau took multiple measures and punched it, and launched a solid special rectification of high compensation models to pay for strong insurance insurance insurance, and efficiently promoted the open work of high -paying models. "Public", promote market norms, promote policy implementation, promote service improvement, effectively protect the masses' right to know and supervise, and effectively safeguard the legitimate rights and interests of insurance consumers. As of now, the 2,518 outlet institutions of all 39 strong insurance insured companies in the province have made public promises through posters, electronic screens, promotional pages, and Yilabao. Realize the outlets "full coverage". According to statistics, since the implementation of this special rectification, the average daily underwriting of motorcycles in Henan Province has reached more than 1,400 vehicles, which is slightly higher than the preliminary insured level, and the overall operation is stable.
Strengthen the disclosure of underwriting policies. Guide the Provincial and Municipal Insurance Industry Association to organize the joint promotion month activities of the "Strong Insurance", focusing on the policy promotion of insurance services for high compensation models, and through multi -form, three -dimensional, wide -coverage publicity, guide consumers to fully understand the content of insurance services. 2. Supervision policy requirements, improve consumer awareness and capabilities of rights protection, create a good social supervision atmosphere, and effectively prevent direct or disguised acts such as rejection and forcibly selling.
Strengthen service standards. Guide the Henan Provincial Insurance Industry Association to formulate and announce the main points of traffic insurance services, sort out the details of the materials required by the new and old motorcycle insurement of strong insurance, clarify the five major service points, and put forward two underwriting requirements for reference for the province's property and insurance companies. Through the self -discipline guidance of the motorcycle overpass underwriting business, the province's motorcycles are standardized and standardized, and the convenience, fast and efficient services are provided with convenient, fast and efficient services for customers.
Strengthen service commitments to be disclosed. All property insurance companies are required to formulate the "Proposal for the Insurance Insurance Insurance Service" to clarify the requirements for underwriting and performing responsibilities, solemnly promise not to refuse, refuse or delay the insured in the insured strong insurance in disguise, and do not bundle sales commercial insurance or propose other additional conditions when selling strong insurance. Strictly conduct business in accordance with the terms of the report, and comprehensively disclose the company's official website and institutional outlets. At the same time, the service supervision telephone and mailboxes are publicized to accept the supervision of the masses.
In the next stage, the Henan Banking Insurance Regulatory Bureau will further comprehensively use various forms such as data monitoring, marketing unannounced visits, and on -site investigations to track the underwriting of high compensation models, effectively improve the equalization and convenience of intensive insurance services, and fully realize high compensation models. " "It should be guaranteed" to effectively improve the satisfaction of the masses.
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