"Little Yellow Car" drives to the door of the house, and the residents will be able to handle the electricity consumption business

Jimu Journalist Gao Wei

Correspondent Zhou Zhiyong

"I am not literate, I have to pay the electricity bill, and I have to run to the power supply station. Now it is very convenient to have a small yellow car. I will stop as soon as I be beckoned." It can handle electricity consumption.

"Little Yellow Car" Mobile Business Hall is ready to start (corresponding to the correspondent)

On September 1st, the "Little Yellow Car" micro -mobile business hall of Jingzhou Power Supply Company, Hubei Hubei, came to the "one dragon" for the "one dragon" of the residents of Shazui Street to handle the old watch sales and the new watch rename business. Newly settled in successfully.

Jimu Journalists saw at the scene that the micro -business hall "Little Yellow Car", which can be mobile office, is a slogan of "beckoning" and "mobile handling" printed. The yellow two -wheeled electric bicycle of the trunk.

According to the relevant person in charge of Jingzhou Power Supply Company, the "small yellow car" mobile service is a power supply employee riding a "small yellow car" electric bicycle to carry out 13 types of businesses such as online payment, fault reporting, and industry expansion.

"Most residents are not familiar with the use of electricity sales households and renamed processes, and they are unsatisfactory to stay in the new home." The person in charge of the ride -tail community introduced that the power supply service station was connected with the community in advance to establish mechanisms such as information interoperability, grid interconnection, and mutual assistance to realize to achieve realization to achieve realization to achieve realization to achieve realization to achieve realization to achieve realization to achieve realization to achieve realization to achieve realization to realize the realization. Power supply services are interconnected with the community and residents, implementing the time limit for rapid response within 15 minutes, and accepting user service demands 24 hours a day.

The power supply grid staff riding on the "small yellow car", in addition to the online payment, failure reporting, and industry expansion, and other businesses, they also carry out mobile propaganda, business acceptance, and network inspection to extend the service port to the community, let residents allow residents Enjoy the service needs of customers such as "power supply services", experience the "power supply service is around", meet the service needs of customers who do not do electricity to do electricity online, accustomed to cash payment, etc., and provide "private education services" and appointment for customers who do not familiarize themselves with electricity processing processes. On -site service.

It is understood that in the innovative service model and optimizing the business environment, Jingzhou Power Supply Company comprehensively promotes the service model of the "Little Yellow Car" mobile business hall in various power supply service stations, shorten the time of the manager and power supply grid of the Taiwan area, and improve the time of the power supply network. Effective efficiency.

Community residents apply for electricity consumption business at their doors

Today, the "Little Yellow Car" drives to the door of the residents' house, allowing the front desk business of the business hall to extend to the user's door, beckoning and stopping. Mobile running electricity "through traffic", gradually improve the service system of "offline services without dead ends, online services without snoring", promote the full coverage of the service scope, respond to more quickly, and deal with problems in a timely manner. The company will also combine the i -gay app mobile service to carry out online distribution orders, work orders and trajectory positioning work to improve the quality of mobile power service services.

"From January to August, 1,336 mobile power-handling acceptance business, the counter rate of urban service stations decreased by nearly 52%, and the number of 95598 workers decreased by 29%year-on-year." The relevant person in charge of Jingzhou Power Supply Company told Jimu Journalists that the company has carried out a total of " The small yellow car "resident point for electricity and hidden dangers investigated more than 210 activities, eliminating 142 hidden safety hazards, and the average hidden danger elimination time was shortened by 1.5 days.

- END -