Special Affairs of the ICBC Inner Affairs Special Affairs Special Division to Practice Practice Promise to save people's lives

Recently, the ICBC's inner riverside behavior of the special affairs of the armal radiosis client specially reset the medical insurance card password to solve the customer's problems and save people's lives. It is also another powerful confirmation of practicing the concept of "people -oriented" and "finance for the people" service.

▲ The picture is the son, doctor, and two staff members of the customer from left to right

On August 23, 2022, a couple rushed to the ICBC outlets in a hurry, and the staff of the outlet immediately took the customer immediately to receive the customer. It is understood that the client's mother's sudden thermal radiation disease is being rescued in the hospital ICU. Because the medical insurance card's password is repeatedly locked, the "life -saving money" cannot be used. After the staff of the outlets appeased the customer, they immediately launched an emergency plan, quickly handled the medical insurance card password resetting business for customers, and received unanimous praise from customers and waiting for customers.

Be able to handle the business for customers so quickly, thanks to the financial concept of serving the people for the special affairs of the bank, and thanks to the emergency drill of the bank's emergency. The urgent service attitude of the urgent customer is thanks to the understanding and cooperation of the customer's consent of the "insertion".

In the summer of the sun, it needs not only "comfortable coolness", but also "the heat of sweating". The service with temperature is not only the promise of the ICBC inner Jiang Branch to practice finance for the people, but also the customer " The service pursuit of solving problems and doing practical things, the service is endless, ICBC has been on the road.

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