The day of the "long guard" of Guoushou Shou Insurance

Since the pilot of the long -term care insurance (hereinafter referred to as the "long nursing"), Tianjin City has largely solved the problem of basic life care and medical care required for severe disabled personnel. In the Tianjin Branch of China Life Insurance Co., Ltd. (hereinafter referred to as "China Life and Life Insurance"), there are such groups of people who are in obscurity. Severe disorder personnel. Single, repeated, and complicated work has not reduced their enthusiasm. Below, walk into the day of "Changgu", the Tianjin Branch of China Life Insurance, to see their daily work.

Liu Junli is an employee of the China Life and Life Insurance Greater Hong Kong Branch. In 2021, after the China Life and Life Insurance Tianjin Branch hosted the long -term protection business, she was responsible for the overall operation and management of the Great Harbor Branch of the Great Harbor Branch. She always arrived very early. After a comprehensive disinfection of each corner of the service center, she began to prepare for the morning meeting to start a "day of long -term protection work".

After being deployed for a day after the morning meeting, Liu Junli was put into work before Liu Junli had time to drink a sip. A family member of the disabled person came to Dagang Sub -Center to inquire about how to apply for a long -term care for his father. His father has been disabled for more than 8 months due to cerebral hemorrhage and other diseases. His mother also has hypertension and is often hospitalized. Children cannot often take care of the elderly when they go to work. After hearing the long -term protection policy introduced by relatives and friends, the family came to the branch center to learn about the application conditions. After learning about the needs of the family members, Liu Junli patiently explained information such as the protection policy, application conditions, and service items for him. In response to the situation of the elderly and the willingness of the family members, the staff will quickly follow up to do the follow -up service. Ensure the efficient advancement of the application, so that the disabled elderly people can enjoy service treatment as soon as possible, and effectively reduce family pressure and burden.

After handling the visiting family members, it has already passed the lunch time and before the meal is finished. A family member of the insured came to the branch center to say "there is an opinion to reflect." Liu Junli patiently appeased the visitors and asked the cause in detail. It turned out that the long -term protection was strong, and the families of the insured had not yet eaten the policy, and they were very anxious in their hearts. Faced with the difficulties and doubts of the family members, Liu Junli explained to the other party in detail, and explained the example in a timely manner for the other party to understand. While answering the questions of his family members, Liu Junli also actively coordinated the nursing institution, communicated and contacted, and quickly and timely solve the actual difficulties for the family members of the insured.

The family members of the insured are the thanks to Liu Junli for Liu Junli

Near the end of the month, when the settlement work was the busiest work, in addition to completing daily work at high quality, Liu Junli and colleagues also had to conduct institutional fees review and settlement. In the face of a large amount of business data, they need to be meticulous and rigorous. They are reviewed by item by item to ensure accuracy.

It was too late, and the two inspections of colleagues returned to the center. Liu Junli carefully listened to the report of the inspection agency that day, feeding the handling of opinions one by one, and led colleagues to make a summary and review of the work of the day.

"This is a responsible, valuable, and responsible job. Long -term protection has given more disabled families with basic guarantees. Although the work content is ordinary and trivial, we have received so many insureds. I am very happy. In the future, we will continue to work hard to provide you with better services. "After completing the ordinary and busy work for a day, unloading his fatigue, Liu Junli said his true feelings.

This is the daily work of an ordinary "long guard" in the Chinese Life Shou Insurance Company system for a day. Even though the work is tedious and labor -intensive, the "caregiver" always moves customers with sincerity and meticulous work, practicing the original intention with a strong sense of responsibility and mission, in order to achieve the elderly and help to improve the multi -level social security system Construction and comprehensively promote the contribution of the construction of healthy China. ⑦

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