The China Consumers Association prompts the standard format clause to promote the fairness of consumption

Xinhua News Agency, Beijing, August 18 (Reporter Zhao Wenjun) The relevant person in charge of the China Consumer Association said on the 18th that the terms of standard format are important means to promote fair consumption, and it is also an important measure for consumers to consume and dare to consume. For problems, there are problems with problems The contract format clause, relevant regulatory authorities should urge enterprises to rectify in time.

The Consumer Cognitive Survey report released by the China Consumers Association on the 18th shows that 87.88%of consumers have encountered unfair format clauses in 462 valid questionnaires. After 70 % of consumers encounter an unfair format clause, they can only be forced to agree to choose to continue the transaction. There are also some consumers who know that there are problems with the terms of the format.

In June this year, the China Consumers Association carried out the cognitive survey and clue collection activities of the clause of unfair formats in the consumer field. , Communication services, house decoration, medical beauty and other industries.

The relevant person in charge of the China Consumers Association said that the standard format clause is an important means to promote the fairness of consumption. We must continue to vigorously implement the format contract template and improve the implementation of the format contract filing system. The operator should formulate a format contract fairly and reasonably, and do his best to the prompts' obligation. Consumers should raise awareness of contracts and rights protection, and fully understand the format contract signed. Promote the establishment of a clue discovery mechanism for the establishment of an unfair format clause. For problems with problems with problems, the relevant regulatory authorities should urge enterprises to rectify in time.

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