Postal savings banks ensure that financial services do not stop

Author:Tianshan.com Time:2022.08.18

Tianshan News (Reporter Ran Hu Report) Facing static management, China Postal Savings Bank Xinjiang Branch arranges business processing needs for the first time to ensure that financial services do not stop.

"Static management is a loan provided by the postal savings bank to help us through the difficulty." Said Sun Guoong, the person in charge of Xinjiang Guangzhi Construction Engineering Co., Ltd. It turned out that due to static management, the company's funds could not be returned in time. In addition, the transportation time and transportation cost of raw materials were increased. The company faced the pressure of funds and urgently needed loan support.

Geng Yan, the client manager of the postal savings bank Yili Kazakh Autonomous Prefecture Branch, learned that the company's financing problem was learned, and he contacted Sun Guomong as soon as possible to introduce him to the "small micro -loan" product of the postal savings bank. On August 15th, Geng Yan remotely guided Sun Guo to use mobile banking to apply for a small micro -loan through video, and successfully used 928,000 yuan to solve the problem of shortage of corporate funds.

In response to the implementation of temporary static management measures in many places in Xinjiang, and the inconvenience of offline services, the Postal Savings Bank Xinjiang Branch strengthens the promotion and guidance of online service channels to meet customers' financial needs of "zero travel and zero contact"; , Video and other methods, provide remote help services to accurately solve customer problems. For special businesses that must be handled offline, the bank, based on the principles of special offices and specialist specializations, is trying to coordinate and resolve it under the premise of meeting the prevention and control of the epidemic.

On August 10, the Postal Savings Bank Xinjiang Boltala Mongolian Autonomous Prefecture Qingjie Sub -branch received a call from the local financial bureau and paid the financial and social security funds on the same day. The Qingjie Sub -branch quickly contacted the epidemic prevention and control department and the community. Under the strict implementation of the epidemic prevention and control requirements, the staff was arranged to go to the outlets to handle the financial community insurance transfer business.

It is understood that during the static management period, the Postal Savings Bank Xinjiang Branch on the one hand through the "online+offline" service model to broaden service coverage; on the other hand Policies such as extension of repayment, loan exhibition and no repayment loans support customers to pass the difficulties.

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