"I wish you a smooth operation!" The mayor of Chongming District made back to the "Store Primary Er" on the front line of the window

"It's too convenient! Shortly after the company completed the registration, it will soon complete all the tax matters of the new enterprise here. The whole process is less than 10 minutes!" At 10:30 am on August 17th, Chongming District Administrative Service Center II 2nd Ms. Meng, a legal representative of Shanghai Mizhang Culture Communication Co., Ltd., said excitedly. The "Store Primary Er" on the side is also very happy: "Just finish running smoothly. In the future, you can carry out business activities in accordance with the law. I wish you a smooth operation! What difficulties, demands, suggestions or opinions in the future, you can find us at any time. Coordination and solution. "

This "shop primary two" is not a window service staff in the conventional sense, but Li Jun, the head of Chongming District. On the same day, Li Jun's "helping the office" as "helper" at the Chongming District Administrative Service Center "diagnosed the pulse" on the spot, experienced the experience of doing things in the front line of the window, promoted the process of optimizing the process of government service matters, and improved service efficiency.

Shanghai Mizhang Culture Communication Co., Ltd. is mainly engaged in advertising design, literary creation, photography and video production. Enterprises have just completed the registration in Chongming Forest Tourism Park and need to apply for special invoices at the comprehensive window of the administrative service center. From the consultation number to the submitted materials, on -site review, and the completion of the process, Li Jun helped the whole process to listen to the corporate personnel's suggestions on the "One Netcom Office". In the process, Ms. Meng did not provide a paper version of the business license, but instead replaced the function of "applying with the application". A letter to a taxpayer, the common guidelines for the common business processing of the electronic tax bureau, the new combined tax support policy guidelines in 2022, and the "new enterprise tax package" of the one -Netcom bayer and other materials.

"A few years ago, I started a company in Chongming, and now the business scope has expanded. The advertising design, video production and other businesses have been increasing, so I will come to a new company today. How much time is spent, it's surprising! "Ms. Meng lamented.

Subsequently, Li Jun came to the market No. 60 and held the third type of medical device business license related matters for the Shanghai Yutai Medical Device Center. Gong Zhenyu, the company's office, applied for the change of business license to change, and found that his ID card forgot to bring it. It was very anxious. "Don't worry! The resident ID card can be exempted from submission when applying for business through electronic certificates." Li Jun informed Gong Zhenyu while providing on -site guidance to help him conduct a "application for the application". Scan Gong Zhenyu's application for the QR code to obtain his ID information, and successfully handled the medical device business license change procedures for the Shanghai Yutai Medical Device Center. "Through the" two -free ", it has greatly improved the efficiency of the enterprise, and it has also enhanced the confidence of the company's subsequent stable operation." Li Jun said.

The relevant person in charge of the Chongming District Government Services Office told reporters that "two from submitting" refers to the principle of being exempted from submission and providing electronic certificates issued by the materials issued by the municipal government department. In recent years, Chongming District has vigorously implemented measures such as online work and tolerance for acceptance to create a more standardized, efficient and high -quality business environment for market players to start and operate.

This year is the user experience year of the "One Netcom Office" reform of the city. Chongming District will further promote the efficiency of the government service window, promote the "only one door" of government service services, and focus on all kinds of matters in the government service center. The "one -stop" service in the special handling link is implemented. At the same time, for the window handling matters, Chongming District will formulate a list of matters and self -service terminal handling lists in accordance with the objects of handling objects, running times, and depth of the network, and classify and manage the entry matters. , Break the department restrictions and further increase the proportion of the window "that is the case".

The comprehensive implementation of the help system is also one of the main points of the reform of the "One Netcom" and the "decentralization service" reform of Chongming District this year. The relevant person in charge of the Chongming District Government Service Office told reporters that according to the relevant plan, the online Chongming District will provide 7*24 hours online intelligent consulting services, and provide online manual help office during working hours. More than 90%of the staff responds for the first time within 1 minute, while constantly updating the "One Netcom Office" knowledge base. "In terms of offline help office, district government leaders, leaders of various business units, and township leaders will all go to relevant government service centers to accompany the enterprise and the masses to handle government service matters. Help volunteer and government service self -service terminal equipment to achieve the nearest government service and do the door to do it. "The reporter learned that Chongming District will set up an online and offline help service center to provide remote assistance to handling. Provide a pocket service.

"We must focus on the blockage points and pain points of the masses, improve the convenience mechanisms and measures of various benefits and enterprises, and truly make the masses the supervisors, promoters, and beneficiaries of the reform of the" decentralization of service ". Continuously innovate government service measures, build a first -class business environment, and continuously improve the sense of gain and satisfaction of the masses. "Li Jun said.

Liberation Daily · Shangguan News Original manuscript, reprinting without permission

Author: Mao Guanyu

WeChat editor: nano

- END -