People go empty!Multi -store stores are closed every day!Exclusive response is here →

Recently, the "Daily Outstanding Fresh" of fresh e -commerce has caused a large number of consumer complaints because it cannot be operated normally. After receiving the complaint, the Beijing Consumer Association also interviewed the company. What is the current business status of Youxian? The reporter visited Beijing today.

△ CCTV Finance "Economic Information Network" column video

According to the information on the map, the reporter came to a offline distribution point in Beijing every day in Beijing. You can see that the daily Youxian signboard that was originally hung at the door had been removed, and there was nothing in it. Nearby merchants told reporters that the goods here were all empty yesterday. According to the information learned from the reporter, at present, many stores in many places in many places in the country have been closed every day.

According to the National Enterprise Credit Information Publicity System, the two subsidiaries of the daily Youxian -Beijing Daily Youxian Technology Co., Ltd. and Shanghai Daily Youxian Electronic Commerce Co., Ltd. cannot be contacted due to registered residences or operating venues. The market supervision and management department was included in the business abnormal list on August 1st and August 3rd.

Some consumers have reported that prepaid prepaid previously recharged on the e -commerce platform can no longer be refunded normally.

Daily Fresh customer service: Gift cards cannot be retreated for the time being. If there is a notice in the future, we will handle it one by one.

According to the information released by the Beijing Consumer Association's official website, the Beijing Consumers Association has interviewed Beijing Daily Youxian Electronic Commerce Co., Ltd. on August 4 to request them to properly handle consumer complaints and timely announce the refund plan and registration method.

The reporter found that as of the afternoon of the 11th, the "Daily Fresh" of fresh e -commerce has not announced the refund plan. The relevant person in charge of Daily Youxian replied to reporters that the rectification plan had been fed back to the Beijing Consumers Association. The company's business adjustment has brought many inconvenience to users. The company has apologized and has set up a special person in charge of various issues.

Zhao Peng, a lawyer of Beijing Jingshi Law Firm: If you cannot refund the corresponding funds in time according to the requirements of consumers, consumers can complain to the consumer association. Litigation to safeguard its legitimate rights and interests.

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Source: CCTV Finance (ID: cctvyscj)

Produced: Ke Chengyun

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