"Straight" customer needs "joint" mobile banking cooperation

"Straight" customer needs "joint" mobile banking cooperation

——Graghur Issuing Longnan Branch has successfully launched the bank -enterprise direct connection system and handles the first single business in the province

Agricultural issuance of the Longnan Branch continues to deepen the service concept of "customer -centric". With the coordinating deployment and guidance of the main branch, it will cooperate with the loan company Jinhui Wine Co., Ltd. The system also handles 4 payment business, becoming the first second -level branch of the province to open the bank's direct -link system, and the first single group company's bank -enterprise direct connection business in the system.

Coordinate the deployment and "set the tone" around the win -win situation of banking enterprises. The first is to set the target tone. On the basis of fully investigating the discussion, the bank proposed the work tone of "the first battle for the bank and enterprise of the province's agricultural issuance group company to go online, do the first order, and deepen the win -win cooperation of banks and enterprises". Through the system Construction and realizing the collection of flat funds of the subsidiaries of Gold and Huijiu Co., Ltd. to the subsidiary subsidiaries to further reduce the cost of financial management and improve the efficiency of subsidiaries' funds. The second is the main tone of quasi -work. Under the guidance of the relevant offices of the provincial branch, the settlement of the business backbone of the business has been accelerated, and the preparations of the system construction plan finalization and fund management plan formulation are completed in the shortest time. The third is to sing a small tone. Aiming at the actual situation involved in wide face, large docking nodes, and difficulty, insist on preparing to "first play" in front, the problem orientation is allowed to find "targeted rods", organize special class staff to learn the operation points, familiar with the opening process, clear Work responsibilities and time limit requirements, docking with corporate technicians one by one to effectively solve 26 problems and technical problems, and provide a strong guarantee for the efficient landing of the tasks at all stages.

Actively respond to the needs of the company's needs. In response to the business characteristics and specific needs of Jinhui Wine Co., Ltd., implement the tracking mechanism of tracking and contact, carry out "customized" services, and pave the way for key tasks at all stages during the launch process. The first is to create a new "hardware road". After the project is approved, it applies for equipment and asset indicators to the General Bank of the Provincial Bank in a timely manner, complete the purchase work within 10 working days, and quickly cooperates with the completion of the debugging of the front server of the enterprise headquarters after acceptance. The second is to lay "software roads". Implement the requirements of the head office to revise the network topology and access strategies, build data exchange channels, digital signatures, and appliances, etc., and cooperate with the head office to remotely complete the software installation deployment. The third is to open the "information path". In order to improve the launch of the "acceleration", the purchase of assets and the request to determine the development of the line operators simultaneously, and efficiently open the "Enterprise-Provincial Branch-Headquarters" network special line to ensure the connection of the line.

Innovate the way to focus on optimizing the service "to set up the table." Gathering to enhance financial services and focus on enjoying a more professional and convenient service experience for customers. The first is to stabilize the interface "middle platform". In order to achieve a smooth transition from the bank -enterprise direct connection system and the enterprise ERP financial system, they sent the "Bank -Enterprise Direct Linking System Enterprise Interface Agreement" to Jinhui Wine Co., Ltd., and repeatedly communicated and coordinated the development of the interface software as scheduled to ensure that the interconnection between the system was interconnected. The second is to take the test "support platform". Complete the test case writing, testing scenarios, selection of testers, and procurement of production environment enterprises in a timely manner. "Bank Enterprise Direct Detection Report", ensure that system function can meet the construction expectations and win corporate recognition. The third is to build a "key station". Faced with the issues that the ERP financial system of Jinhui Company is in the cloud, it does not meet the requirements of the security requirements of agricultural distribution data, and adheres to the service concept of "leaving complex things to yourself and bringing convenience to customers". It is required to send the service team to assist in formulating the local migration plan for the ERP system, solve the operation difficulties on the spot, complete the migration test verification, and remove the last "barriers" of the system.

It is reported that the launch of the Bank -Enterprise Direct Line System provides a three -in -one fund management bond of "Group+Member Unit+Agricultural Distribution" for Jinhui Wine Co., Ltd. It is conducive to promoting the deep and healthy development of the business of the banks and enterprises, and also made practical exploration and accumulating work experience for better serving group customers. In the next step, the Longnan Branch will take the opening of the bank -enterprise direct system as an opportunity to continuously consolidate the basis of operation management, strengthen information technology empowerment, improve the level of financial services, and promote the high -quality development of the entire bank to a new level. (An Dongxing)

Responsible editor: Zhang Wei Guo Jinhui

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