"Credit+Supervision": Rizhao Innovation Implementation Implementation along the street shop credit management

Luwang, August 4th News Integrity is an important part of the core values ​​of socialism and an important measure of a civilized city. Credit to individuals is a daily reputation; for enterprises, it is the element of production and operation; in cities, it is the business environment and social productivity. For a long time, credit has been advancing from the three levels of individuals, enterprises, and public. The credit system construction of merchants along the street on the individual and corporate borders is in the blind spots of management.

Recently, the four departments of Rizhao City Administration, Municipal Development and Reform Commission, Municipal Market Supervision Bureau, Municipal Administrative Examination and Approval Service Bureau and other four departments jointly issued the "Implementation Plan for Credit Regulatory Supervision along the Street Stores along the street" to innovate and implement the credit management of shops along the street and guide stores to strengthen Self -management constraints, improvement and improvement of practical behavior, fulfilling the management responsibilities of "three packages in front of the door", effectively improving the level of civilization in the industry and exquisite management level along the district.

Standard guidance, cyclical management, dynamic evaluation of credit rating

Coordinating urban management and market supervision work, the "Standards for Credit Level Credit Restrictions along the street" is formulated, which lists positive, negative behaviors and 4 credit rating, and regularly centralized assessment.

The first is to clarify positive and negative behaviors. According to the "Rizhao City Management Regulations", "Food Safety Law" and "Implementation Rules for Measurement Law", etc., 22 cities and 5 categories of city management and 5 categories of 22 cities and other categories of urban environmental sanitation management, kitchen waste management, parking management, oil smoke pollution, etc. Credit points are implemented in operating negative behaviors, and credit bonuses are implemented for three types of positive behaviors such as conscientious performance and active participation in volunteer service activities.

The second is to rely on points and division levels. Based on the basis of 1000 points, more than 1,000 points are concentrated on the law of integrity, 870 to 1000 points, and 1000 points are slightly dishonesty B, 650 to 869 are general dishonesty C and 650 points.

The third is to implement points repair. The pilot determines an evaluation cycle, which is generally one year as the cycle. Credit centralized evaluation per cycle. Credit centralized evaluation and update 1 credit grade within 1 cycle. If the merchants get high scores and repair points, they need to avoid negative behaviors. They can also increase points, make up for the deduction of scores through extra points, and achieve dynamic changes and timely repair of the score.

Data empowerment, one -family one yard, instant collection and disclosure credit information

In response to the large amount of large amounts of shops and actual changes in points, we must consider credit disclosure and credit rewards and punishments, adopt information technology methods, establish basic databases, and related offline "QR codes" to realize the instant collection and disclosure of credit information.

The first is to establish a basic database. Relying on the grid mechanism of the street, organizing law enforcement and grid team members, one by one census store name, shop type, operator name, contact information, social unified credit code, specific address, business license, ID number and other information, according to "" "One household and one gear" is collected to the municipal credit management data system. As of the end of July, 11 thousand streets in the city have collected 22,000 shops, with a collection rate of 80%.

The second is one house and one yard. Relying on the merchant file, the information management system automatically generates the credit "QR code". The street offices combine the characteristics of the territory to make the "QR code" with various styles, which are posted on the outside of the store. Merchants repair credit information, and customers' main ways and ways to obtain credit information make credit management intelligent and convenient.

The third is to collect and disclose credit information in real time. Signed the "Promise of Civilization and Integrity of the Store along the street" with the owner of the shop along the street. Manage the law enforcement officer based on the "Standard for the Evaluation of the Credit Level of the Store along the street" and found that when the 27 types of negative behaviors are found, the category of violations and problems and credit points notice will be , Administrative Penalty Decision and other relevant certification materials, upload the credit management system. When customers are consumed, they can scan the code to view merchant credit, and they can also take pictures and upload related negative behaviors. Digital urban administrators dispatch offline personnel. If they are indeed negative behaviors, they will reduce credit. If the shop operators have objections to the reduction, the mobile phone scanning code is uploaded and reduced, the report is reported, and the application materials are canceled. You can also upload positive behavior certification materials and apply for credit bonus points.

Positive incentives, reverse constraints, and jointly implement differentiated supervision

Credit information is not a furnishings. The key is to play a role in positive incentives and reverse constraints, so that people dare not lose their faith and cannot be lost. Urban management, administrative approval, development and reform, market supervision and other departments shall share the acquisition of merchant credit information through data management systems, and shall be classified and applied to management, law enforcement, and approval measures by various departments. Class A merchants who are in integrity and law, one is conventional urban management, market supervision and law enforcement, and generally no longer inspection; second, administrative approval applicable "faithful approval", giving "green channels", acceptance of shortage of acceptance, and simplification of procedures; Third, the evaluation of Youshu is given priority; the fourth is to commend and notice, publicize the publicity bar, publicize the publicity bar, publicize the publicity bar, publicize, publicize, and promote the image of the store and attract passenger flow. Class B merchants with slightly dishonesty, as general management objects, conduct law enforcement inspections according to the conventional frequency, do not reward or punish. Class C merchants that are generally dishonested, as the focus of daily supervision and inspection, appropriately increase the frequency of law enforcement inspections and product random inspections of urban management on -site management, and take credit reminders and integrity interviews. Class D merchants who have severe dishonesty, one is listed as the key monitoring and inspection objects, which greatly increases the frequency batch of urban management on -site inspection and law enforcement and business product random inspection; The implementation of credit reduction and cross -departmental rewards and punishments, at the same time, synchronize illegal acts, trustworthiness performance, rewards and other information through municipal government information resource sharing exchange platforms to the municipal credit information sharing platform, and incorporate the credit records of shops along the street. Since the work of the work, the awareness of self -management constraints of the owners along the street has been significantly strengthened, which has been welcomed by all parties. The shops along the street report that the implementation of credit management is very fair. Credit points can associate the image of the store, and the credit of the credit increases the passenger flow. Essence Customers report that shopping consumption is most afraid of being proper and deceived. With this "QR code", after scanning the code to read the credit, the consumption is more assured. We can "scan the code before entering the store. Grass -roots management law enforcement officers reported that credit management is also a law enforcement, but a "flexible law enforcement" brings many benefits. First, credit management from the perspective of service is an innovative practice of implementing the concept of "seven -point service, two -point management, and one -point law enforcement", reducing the use of punishment methods, reconciled the relationship between the law enforcement and management object, and can avoid law enforcement from the source. Contradictions and disputes. The second is that after the classification management, the focus of daily supervision is mainly on the industry with low integrity, reducing the cost of law enforcement work, and solving the problem of insufficient law enforcement forces at the grassroots level. The third is to solve the problem of disposal of minor violations. Some minor violations such as disorderly and sanitary order, and the punishment is too severe, and the persuasion and stopping effects are very small. After repeated and difficult to manage, after the credit management is enabled, the merchants to maintain their own image, maintain the order and hygiene in front of the door, and hygienic The consciousness has been significantly improved, and it has really achieved "co -governance sharing." (Reporter on this website)

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