Lift the consumer complaint!The Tianjin Consumer Association washing and dyeing industry complaint liaison station was established

On July 26, in order to better mediate the quality of consumption disputes of the quality consumption of washing and dyeing services and improved the mechanism of diversified consumption disputes, the Tianjin Consumer Association was officially established. The Tianjin Consumers Association hired the Consumers Association to complaints the professional committee to protect the legal rights and interests of consumers in receiving the legal rights of the washing and dyeing service. Bond.

It is understood that the main responsibilities of the Tianjin Consumer Association washing industry complaints and liaison stations include: mediation and processing consumer consumer disputes caused by consumer consumption and operators, reporting and analyzing consumer complaints in the industry, researching and judging the hotspots Difficulties, put forward opinions and suggestions for strengthening consumer rights protection.

According to the actual work of consumer rights protection complaints, in accordance with the "Administrative Measures for the Management Measures of the Tianjin Consumer Association Complaint Professional Committee", the Tianjin Consumer Association issued a letter of employment of the "Tianjin Consumer Association Complaint Professional Commission" to 6 people. Six experts will provide professional analysis and judgment for consumer civil public interest lawsuits, consumer dispute appraisal, and scrubbing complaints and consultation.

In order to meet the quality of the people's quality and consumption upgrade, promote consumption for the people and benefit the people, and organize a number of enterprises to issue 500,000 yuan to consumers with consumers. Stores that can enjoy consumer vouchers involve six districts and rings in the city. City Fourth District, Wuqing, Binhai New Area Airport, Ecological City and other areas.

The Tianjin Market Supervision Commission stated that the Tianjin Consumers Association and the Municipal Washing and Dyeing Industry Association carried out activities to serve the masses and promote consumption. , Actively carry out the specific performance of "I do a practical work for the masses". The market supervision department shall guide the Consumer Association to organize the consumer rights protection mediation work on the basis of tolerance and prudent supervision.

The Tianjin Consumers Association reminds consumers that in the future, the consumer disputes arising from the receiving and dyeing service in the future can complain to the consumer associations and relevant administrative departments if they fail to negotiate with the operator, or they can also report to the scrubbing industry complaints.

Produced by Chinese Consumer Newspaper New Media Editorial Department

Source/China Consumer News · China Consumer Network

Reporter/Wan Xiaodong

Edit/Duke

Supervision/He Yongpeng Ren Zhenyu

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