After buying a car, he was required to refund the transfer.

Extreme news reporter Xu Wei

Correspondent Zhang Jian

"Fortunately, you responded fast, otherwise my savings for so many years would be gone!" Mr. Wang of Wuhan tightly pulled the service manager of Wuhan Branch of Minxian Bank of Wuhan Branch and thanked him.

On the afternoon of July 18, Mr. Wang walked into the self -service area of ​​the Wuhan Branch of Minsheng Bank Wuhan Branch to handle business. Because he did not use a self -service aircraft, he asked the bank staff to help inquire about the balance of the card and transfer the transfer. The staff who came to help Mr. Wang noticed that Mr. Wang had been talking to another, and seemed to be operating in accordance with the instructions of the other party. This move quickly caused his alert. Seeing that Mr. Wang was about to insert the bank card into the ATM machine, the service manager immediately stepped forward and asked Mr. Wang if he knew each other.

Minsheng Bank Wuhan Branch Building

Mr. Wang explained to the service manager that the phone was called by the "tax bureau staff". He just bought a car herself. operate.

Knowing that Mr. Wang and the other party did not know each other, the service manager was even more certain that the other party was likely to be impersonating the implementation of telecommunications fraud. After continuing to answer the phone for Mr. Wang, a few words asked the other party to even show up. The service manager immediately judged that the other party was a telecommunications fraud with his work experience. When he hung up the phone and told the customer that it was a scams for scammers.

"The tax authority will not ask the taxpayer to ask the taxpayer to ask the taxpayer password information to the taxpayer through any unofficial channel, nor does it require any fee or require the verification code. Provided the opportunity. "According to the service manager, Mr. Wang is not the first time." The scammers are getting more and more cunning. Once the consequences of the transfer, I am very fortunate to avoid the occurrence of losses. "

Mr. Wang, who was thrilling the fraud trap at this moment, realized at this moment, holding the service manager's hand and thanking him. The service manager also took this opportunity to lead Mr. Wang to read the "anti -telecommunications fraud" tips posted on the wall of the self -service area. As shown in the prompt, Mr. Wang encountered a typical case of telecommunications fraud cases implemented by national civil servants.

"At present, with the rapid development of socio -economic and scientific and technological, high -tech criminal acts are increasing, and the means are getting clever. In order to protect the money bags of customers, our bank has always paid great attention to the training of staff." According to Minsheng Bank Wuhan According to the relevant person in charge of the branch, Minsheng Bank has always adhered to the service training of front -line employees, so that employees can realize that service work cannot only stay at the shallow level of smiling services and three -sound services, but to serve and use smart services.

In the next step, Minsheng Bank Wuhan Branch will continue to promote anti -fraud publicity work, firmly practice financial mission, assume social responsibility, and regularly hold publicity activities such as financial knowledge lectures, anti -fraud knowledge, middle -aged and elderly customers financial lectures, etc. The awareness of anti -fraud and deficitting, guarding the people's money bags.

(The picture is provided by the correspondent)

- END -