Is it difficult to choose online?One -button connection counter shopping guide Meow Street launched the "Ask Shopping Guide" function

Author:China Economic Network Time:2022.09.09

While buying online and buying online, can you enjoy the service of offline counter shopping guides, is it perfect?

Intime Department Store, which has been regarded as "lying on the artifact" by many consumers, has recently launched a popular feature -online "asking shopping guide".

At the lower left corner of the Meow Street Commodity page, find the entrance to "Ask Shopping Guide", click on the brand shopping guide avatars, and you can contact the counter shopping guide of Yintai Department Stores online. You can get answers. It is worth mentioning that during the consultation process, it supports sending text, voice and pictures, and it is convenient to consult and reply.

It is reported that in the six months of trial operation, the online consultation volume of beauty shopping guides has increased by 46%. More than 5,000 people "ask shopping guides" on Meow Street every day: Can the newly expired lotion continue to use it? Do you need makeup removal if you only apply sunscreen? Will this liquid foundation boys be easily seen?

Many netizens said that after the experience, I felt that this function was "really fragrant." Because the shopping guide has rich experience and strong professionalism, "Some foundations are so embarrassed to ask questions in person, and will help me more suitable for me. I feel disgusted, but I feel very real and assured. "Zhang Xuan, who was just entering the workplace and was learning makeup skills.

COCO, a coco of the Intime Department of Mask Department of Makeup Makers for more than 10 years, told reporters that nearly half of the issues of "asking shopping guides" are about makeup skills every day. "If you can guide online, you will basically reply online. The operability is relatively strong. When you need more detailed explanations, you will cooperate with the voice and pictures to facilitate the customer's understanding. Most of the problems can basically solve it online."

According to incomplete statistics, in the past month, the most frequently asked makeup questions through "asking shopping guides" are: whether the sun protection needs to be removed, how to make up the makeup and makeup, which color number of the liquid foundation, and how to cover the tear grooves. Essence

The relevant person in charge of Meow Street said that the launch of "asking shopping guides" is to make customers consult the shopping guide more easily. I did not expect that it became the "treasure function" of "social terror". In addition to makeup and skin care skills, how to wear clothes, what code to choose in pants, and what gift boxes will not be scolded, etc., they can also understand through "asking shopping guides". "Many netizens said that they found the hidden usage of this function, such as men's picking gifts online consultants, self -help pants to teach one -on -one teaching. And after a bidnal with her boyfriend, they want to buy clothes for the other party. This function will also usher in upgrading iteration, and Meow Street will continue to launch more intimate functions and services. "

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